Rated 4.0 out of 5 by 77
Rated 3.0 out of 5.0 by AAS4 Best Option
If you need to stay in Andrews the HIE is currently the best option - I am not sure this will be the case when the hotel under construction opens. I have been staying here for several years and have noticed a deterioration in the quality and service. I suppose with oil field business down they are having to conserve but you definitely notice the changes. The sheets were thin and balling, hand weights in the fitness center have been missing for at least 3 months and one of the PCs in the business center has been inoperable for several months as well.
July 20, 2015
Rated 5.0 out of 5.0 by nocando1 Good choice
We had a very late arrival, but the desk staff was ready and attentive. The room was very nice and we enjoyed our stay. Bed very comfortable and bathroom very clean.
July 13, 2015
Rated 5.0 out of 5.0 by linda82746 Very comfortable bed and pillows
My granddaughter and I very much enjoyed our 3 night stay in the Holiday Inn Express in Andrews, TX. This is our 5th visit there and have had a relaxing, problem-free stay each time. It is always clean and the staff are very helpful.
June 30, 2015
Rated 5.0 out of 5.0 by Adriana12 Had an Excellent Stay. Pillows were nice and soft.
After a long drive It was nice to see friendly staff with a happy face to greet you as you come in the door which made me feel very welcomed. Breakfast was excellent didn't know what to choose to eat. But much overall i had a good experience and will stay here again and would recommend to friends or family when passing through Andrews.
June 23, 2015
Rated 5.0 out of 5.0 by James327 Amazing Service
This was one of the best IHG properties I have stayed at,
The front was very attentive and helpful,
the managers where always helpful as well ,
the pool was super clean my kids enjoyed it to the max,
I highly recommend this hotel,
If any problems they will fix them with in minutes,
June 23, 2015
Rated 5.0 out of 5.0 by Maxthecat Quite clean comfortable room
The hotel staff was very friendly and the hotel was exceptionally clean. The beds were very comfortable and had lots of pillows. The air conditioner was quite and kept the room so cool that it made sleeping very comfortable. The bathroom had a shower that had an adjustable spray feature that made staying in the shower very relaxing and there were plenty of fresh smelling towels. The curtains were the type that was allowed no light from the outside to enter the room. The room seemed to be very well insulated as you could not hear any sounds from the adjoining rooms. This all made for a very enjoyable and relaxing stay. Thanks Holiday Inn.
June 1, 2015
Rated 1.0 out of 5.0 by ltgcecilturtle13 Honesty not up to what I expect
Upon checking in at the hotel. I was informed that the front desk computer wasn't working. I asked if that meant that the WiFi was down as well?
I was told no by the employee working the desk. After getting into our room. the trouble started, No internet. I was told that I needed to go to IE instead of Google Chrome. that would allow me to sign on. No luck there. I tried everything that the staff told me to do. no help.
I finally went to the desk and asked what's wrong with the internet connections? I was told that it was an IHG network problem .with all IHG hotel's experiencing that same. So I called some other hotel's. their WiFi's were working fine
So I lead's me to believe that this hotel's staff intentionally lied for what ever the reason. based on my conversation's with other properties.
May 4, 2015
Rated 2.0 out of 5.0 by TowMater eh.. better than sleeping in my car I guess
Room was decent but the cleaning crew didn't do their job since I found the previous guests bra on the floor between the TV and bench seat. Who knows maybe it belonged to someone one the staff? Don't know if it was just the water in the town but it felt like I needed a shower AFTER I already took one. Only good thing I can say is the bed was pretty comfy and Stripe's being next door.
May 1, 2015