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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 422 reviews
95%
Recommend This Property

Ratings Breakdown

422reviews

  • 5 Stars
    303
  • 4 Stars
    82
  • 3 Stars
    19
  • 2 Stars
    10
  • 1 Stars
    8

Housekeeping staff very friendly

By

July 24, 2017

Housekeeping staff very friendly, the team was there to help me out on a few occasions when I needed some items I had forgotten for my trip. They helped me work it out.

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Great Staff

By

July 24, 2017

Very friendly staff, they provided dining and entertainment suggestions during my stay. Always provided a greeting when I entered the Lobby and when passing them in other areas of the property.

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Comfortable room and very clean

By

July 21, 2017

In general I would recommend this hotel to any business and leisure travelers. The room is so clean and comfortable. The staff is very polite. They serve fresh cookies in the lobby room. The breakfast is too simple which needs improvement.

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Mrs

By

July 19, 2017

Overall it was pleasant. The rooms were very small. The staff was very friendly and helpful.

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great stay

By

July 17, 2017

The staff were great at checknin and out. Very clean and comfortable. Easy in and out and good variety of food close

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Nice accommodations

By

July 12, 2017

club

Clean quiet and nicely appointed room. Nice restaurants nearby.

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Our stay

By

July 08, 2017

club

Everything was going great until I couldn't sleep the early morning of the 5th, I am someone who has troubles staying alseep. I went to get quarters from the front desk at around 4-430 am and the front desk lady was on her phone talking through white ear piece, she was not in uniform at all, was on the couch in the lobby with a blanket, and continued to talk on the phone while assisting me. Then that morning when we came down to get breakfast around 9 you could tell the food had been sitting out all morning, the meats were dry, the cheese omletes looked unappleasing and the cinnonan rollw were hard, this was a big difference from the previous morning. As a former employee of a holiday inn express, I know that both of these things are unacceptable and the breakfast should be fresh through out the morning.

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Good, friendly location.

By

July 07, 2017

platinumelite

Friendly front desk. Easy acess to Des Moines or Ames. Walking distance to Outback restaurant. Clean rooms. I would definitely come back.

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Great place to stay!

By

July 06, 2017

club

Great place to stay and very accommodating to whatever we asked. We had a large group stay and will be back next year!

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Business center helpful

By

June 30, 2017

Business center was very helpful to be able to print off pages for meetings the next day thank you

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Quiet

By

June 29, 2017

club

Nice and quiet even though hotel full. Slept great! Staff was very friendly.

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Family visit

By

June 28, 2017

Great staff and clean rooms. Great experience. I would certainly stay here on subsequent visits.

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