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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 287 reviews
96%
Recommend This Property

Ratings Breakdown

287reviews

  • 5 Stars
    223
  • 4 Stars
    47
  • 3 Stars
    11
  • 2 Stars
    4
  • 1 Stars
    2

Easy to find

By

3月 19, 2017

platinumelite

Good beds, easy to get to and friendly staff. I would stay here again if business brings me to Raleigh again

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Adequate Accomodations for Business Travel

By

3月 18, 2017

The purpose of my stay in the Apex, NC Holiday Inn Express was business. The hotel was adequate for this purpose, except for the non-working refrigerator and dirty carpet. Based on the response from the front desk greeter, I don't believe the hotel was aware of the problems with the refrigerator or the carpet until I reported it. The hotel met my needs well enough for me to return for future business travel purposes.

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Great Location

By

3月 15, 2017

platinumelite

I was there with my son attending a Tennis Tournament. The venue was less than 10 minutes away and plenty of shopping and restaurants located between the hotel and the venue. The guest rooms were nice and clean and seemed like went through a recent renovation. The staff was excellent, helpful and full of energy. We had a great stay and will come back again when we are in the area. I highly recommend this property for anyone traveling through the area.

Posted byHotelStaff
3月 16, 2017
Good Day Thzav76, Thank you for taking time out of your day to provide us feedback of your 5 star experience. We are pleased to read your positive comments on the service provided by our staff. We are fortunate to have such a helpful staff serving our valued guests. Thank you as well for being a loyal Platinum IHG Rewards Club Member. Our team can't wait for your next visit! Sincerely,
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Graduation

By

3月 12, 2017

club

I came to NC straight from my girlfriend's graduation from basic training. I was able to relax and enjoy my stay with the love of my life in a nice, comfortable hotel.

Posted byHotelStaff
3月 13, 2017
Good day Jordan C, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member and are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Congrats to your girlfriend! Sincerely,
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Average Hotel

By

3月 08, 2017

club

It was clean and the bed was comfortable. The pillows were not good. This is a good place to stay but nothing special compared to similar hotels.

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Customer Service was exceptional

By

3月 08, 2017

club

Excellent accommodations and fantastic customer service

Posted byHotelStaff
3月 09, 2017
Good day Papa 41, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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Great Staff and service

By

3月 06, 2017

club

The room service was great. The room was very relaxing and clean. The breakfast every morning was good and the lady working that area was very great to talk to every morning.
The front desk always said good morning or good afternoon when I was coming in or going out.

I have stayed here many times for business and have always been treated like this.

Just a great place to stay.

Posted byHotelStaff
3月 07, 2017
Good Day Forest man, We greatly appreciate you taking the time to share feedback of your 5 star experience with us and are thrilled you enjoyed our comfortable and clean rooms. We are fortunate to have such an accommodating staff serving our valued guests. Our team can't wait for your next visit! Sincerely,
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AWESOME

By

3月 05, 2017

Best sleep ever
Wonderful breakfast
Best staff I've ever dealt with
Plenty of nice dining options

Posted byHotelStaff
3月 06, 2017
Good day Ew835, Thank you so very much for your awesome comments about your stay. We are very happy we exceeded your expectations and you enjoyed your stay. We are also happy you were able to take advantage of our Express Start Breakfast while with us. Once again, thank you for taking the time to review us and we look forward to your next visit.
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Superb

By

3月 03, 2017

club

Excellent hotel and staff. Highly recommended; will be staying again next return trip.

Posted byHotelStaff
3月 04, 2017
Good Day davidsgirl10, We greatly appreciate you taking the time to share feedback of your 5 star experience with us. We are fortunate to have such an accommodating staff serving our valued guests. Our team can't wait for your next visit! Sincerely,
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No worries

By

3月 03, 2017

club

Great hotel. Clean, up to date facility. Very friendly staff, comfortable bed and pillows, good breakfast choices. Fitness area was excellent. Fast wifi. Hotel was booked solid, but I never heard a peep through the walls. Got a great night's sleep. Excellent value. Book without hesitation!

Posted byHotelStaff
3月 04, 2017
Good day Brwilli6, Thank you for taking the time to let us know about your stay and the great review! Your review exemplifies our goals for all guests that choose us for their home away from home. From housekeeping to the front desk our team takes pride in putting forth our best and appreciate it when people recognize their efforts. We look forward to seeing you back with us in the future. Sincerely,
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Good clean bed nice linens, great service

By

3月 02, 2017

club

Came for a weekend with family. Welcoming front desk staff. Great clean room.

Posted byHotelStaff
3月 03, 2017
Good day Patricia, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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Texas friendly Staff

By

2月 24, 2017

I flew to Apex NC from texas to be with my boyfriend for the Valentine's weekend and it was made perfect by Carla at the front desk. After calling 3 seperate times when my flights and plans were changed over the course of 3 months she was patient, kind, caring, and understanding of my situation. I felt like old friends with her and ended up talking her ear off and she didn't mind a bit. My stay was extremely relaxing and stress free and CLEAN. She gave me all the information I needed to get there from the airport, as I was traveling from San Antonio TX. Cherry the manager really manages the place well. I had everything I needed for my stay.

Posted byHotelStaff
2月 25, 2017
Good day Emerald333, We greatly appreciate you taking the time to share feedback of your 5 star experience with us. We are thrilled you enjoyed our comfortable and clean rooms. We are also pleased you thought our staff was friendly and helpful. We are fortunate to have such an accommodating staff serving our valued guests. Our team can't wait for your next visit! Sincerely,
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