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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 448 reviews
97%
Recommend This Property

Ratings Breakdown

448reviews

  • 5 Stars
    348
  • 4 Stars
    73
  • 3 Stars
    18
  • 2 Stars
    4
  • 1 Stars
    5

Horrible Front Desk experience

By

November 09, 2017

club

Did not honor many special arrangements that were made through a GM who was no longer working there. No early check in for anyone even though all rooms were ready. They knew we were there for a wedding and some older people needed into their rooms in order to get ready and be at our venue on time. I had all my previous contacts with the GM and they did not want to even see them. They finally were some what helpful but only because they wanted all of us away from the front desk. I was embarrassed as I was the one who made all the arrangements and it appeared very unorganized right from the start.

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