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Rated 4.5 out of 5 by 319 reviewers.
Rated 4.0 out of 5.0 by Great place to stay when on road Great hotel, pool was great, room comfortable and breakfast was good and hot. Just need to Improve on variety of selections and get healthier fare. Suggest more fruits and less salty foods for people with specific diets. May 27, 2016
Rated 4.0 out of 5.0 by Business travel awesomeness I had a great stay. Everyone was wonderful, place is clean May 27, 2016
Rated 5.0 out of 5.0 by Great Stay! The Holiday Inn Express and Suites in Ashland KY more than met my expectations. I left a costly electronic device in the room when I checked and the staff called to let me know where it was. They also kept it locked in their office safe until I could pick it up the next week. Great Job!! May 24, 2016
Rated 4.0 out of 5.0 by Weekend with my kids I used my reward points to stay here with my kids and let them go swimming. Everything here was great, except for the swimming pool. This was the main reason we came here. We live locally and I wanted my kids to have fun on a rainy weekend. The indoor pool was ice cold. I'm not sure if the heater is broke, or if someone did not turn it on. My kids were in it for about 30 minutes and that was it. We did have a nice time though. The breakfast area is too small for the amount of people that stay there. I am a very loyal IHG member and love almost every property I have stayed at. If not for the pool I would have gave this place 5 stars. May 24, 2016
Rated 5.0 out of 5.0 by 1st time staying in Ashland Everything was absolutely outstanding...especially the lady at the desk at check end May 17, 2016
Rated 5.0 out of 5.0 by Great Service and Amenities From the time you walk in the door, the staff goes out of their way to make your stay a good one. The location is great, with many shopping opportunities close by. My favorite place in Ashland. May 10, 2016
Rated 5.0 out of 5.0 by Warm reception after looooong drive! Driving back to Virginia after visit to SW Mo. to see family. Had previous experience with HI-Express, and knew it would likely be affordable, clean and comfortable. Was happy to find this property not only all of the above, but particularly cheerful staff, helpful and oh, so hospitable! The many cars parked outside gave me pause, was fearful that they would be full, that it was getting dark, (and I don't drive in the dark!) Was quickly assured there was a room available, and this tired grandma travelling alone, was quickly able to relax in a lovely room, sink into an even more lovely bed, and soon was off to dreamland. Breakfast the next morning was hot and ready to go at 6 am so I could get on the road quickly. My thanks for the warm hospitality shown by all staff I encountered. May 10, 2016
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