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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 385 reviews
96%
Recommend This Property

Ratings Breakdown

385reviews

  • 5 Stars
    297
  • 4 Stars
    58
  • 3 Stars
    17
  • 2 Stars
    10
  • 1 Stars
    3

Nice enough if you need a place to stay in Ashland

By

August 04, 2016

club

The staff was friendly, and the room was clean. We had some issues with the breakfast, as the pancake machine broke, and they ran out of some items, namely anything sweet. It took a while, but the staff caught up with the rush at the end of the breakfast rush.

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Comfortable, clean and relaxing

By

August 02, 2016

platinumelite

As usual the staff made me feel right at home. The bed was comfortable and the room clean and bright. The staff at the front desk remembered my name as I walked in the door though I had not been there since March.

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Consistent HIX experience

By

July 29, 2016

platinumelite

Pretty STD stuff, but you know what to expect as well.

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Clean and excellent staff

By

July 28, 2016

club

We were only booked for one night and quite at the last minute. The staff was very accommodating and the room was immaculate. Breakfast in the morning was fresh and very enjoyable.

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Comfortable, convenient location

By

July 27, 2016

club

Nice hotel, conveniently located near I-71. Near a couple fast food restaurants, a Denny's and Walmart nearby if needed.

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Nice stay

By

July 26, 2016

Everything was in good condition, and the breakfast was excellent.

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Friendly staff, clean and comfortable

By

July 25, 2016

Jen and the staff were great. The week was extremely busy for them with the RNC and another conference in town booking the hotel completely full all while resurfacing the parking lots at the same time. Despite the madness, they remained calm and collected, providing us with a wonderful, stress-free stay. Probably the best hotel for an overnight or extended stay in Ashland!

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A very good hotel option

By

July 25, 2016

club

Holiday Inn Express is a brand that I trust and this location met all expectations.
They were re-paving the parking lot, which affected parking at times, but it was a good overall stay.

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ashland ohio

By

July 24, 2016

club

nice staff, restaurant was extremely busy and food was not readily available. Other than the food it was a pleasant stay.

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Comfortable accommodations

By

July 21, 2016

club

Clean rooms, comfortable bed, easy access to and from the local highway...

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maid service

By

July 20, 2016

very disappointed we did not received maid service between nights, the trash needed to be emptied and we needed new towels which we had to go ask for. for the amount of money spent on the room, we should have been taken care of....

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good facility

By

July 18, 2016

recommend this place.
have stayed here before and will stay again when we are in the area.

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