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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 691 reviews
88%
Recommend This Property

Ratings Breakdown

691reviews

  • 5 Stars
    468
  • 4 Stars
    117
  • 3 Stars
    35
  • 2 Stars
    31
  • 1 Stars
    40

Fortieth Anniversary haven

By

July 20, 2017

We chose this location to celebrate our Fortieth Anniversary simply based on the relaxing look of the lake and patio. We know Holiday Inn Express quality and this one had the "bonus" view to relax and enjoy. Walked to everything from theatre, restaurant and shopping, all within easy walk distance. Our only concern here was would we want to leave after. Nicely Done IHG!

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Really loved the lake view!!

By

July 19, 2017

club

Thanks Angie!!!! It was everything you said beautiful!!

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Amazing!

By

July 19, 2017

club

Everything was perfect! From the shuttle, check in, breakfast to check out!

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Great service!

By

July 19, 2017

club

Everyone was lovely! Front desk, breakfast and the shuttle guys Lee and Latoya!

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Excellent!

By

July 19, 2017

club

I love the entire staff and hospitality. The front office manager, Krystal. The engineer, Eric. Director of sales, Angie and Eric the agent

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Leisure stay

By

July 18, 2017

club

Had a couple of problems with breakfast but the overall stay was ok.

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Customer Service

By

July 15, 2017

club

Rec'd no reduction in room rate and no return calls by the manager as promised despite several requests for same.

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Great stay!

By

July 14, 2017

platinumelite

There are two amazing people that make my stay awesome Abbey and Alicia, these two are the main reason that I have been staying there every week for the past year! The atmosphere is great there everyone there knows me by name including the Maintenace staff! I will continue to stay there as long as the staff there are very polite and helpful!!

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Wonderful stay at Holiday Inn express

By

July 14, 2017

club

picked up from the airport Buy two wonderful drivers we laughed and talked all the way to the hotel when I got to the hotel I'm sorry I forgot the man's name but He was so nice and helpful making sure I was comfortable going to my room.I love my roomI was tired when I got to my room I watch some television went to sleep woke up went down to the front desk they wasn't busy We laughed and talked I just had a great time

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Dining and outdoors

By

July 13, 2017

club

The breakfast area and variety were excellent. The outside deck area and the waterfront view was very relaxing!!

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nice environment

By

July 13, 2017

club

The hotel is welcoming but the room was not cool enough. The breakfast is not so great as other reviewers made it seem however it is free. Overall, I had an enjoyable stay with my family.

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Mixed reviews

By

July 13, 2017

club

Good sleep, great location... could be updated and cleaner.
The waterfall in the lobby over the screen appeared to have mold on the screen.

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