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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 584 reviews
93%
Recommend This Property

Ratings Breakdown

584reviews

  • 5 Stars
    397
  • 4 Stars
    123
  • 3 Stars
    36
  • 2 Stars
    14
  • 1 Stars
    14

Fire Alarm Multiple Times

By

April 21, 2017

Just finished a stay at this hotel. The hotel is currently being renovated, so parking is limited due to construction materials. During my stay, at approx. 3:30 in the morning, the fire alarm went off. Over the course of approximately the next 20 minutes, the alarm went off at least 7 times. I understand that things like this happen at times, but it would have been nice for the hotel staff to recognize this and at the very least apologize to patrons, but unfortunately this did not happen at all.

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great service nice rooms

By

April 20, 2017

my family and i enjoyed our stay,everything was put together very well. The staff was very polite

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Nice room

By

April 18, 2017

club

Room was nice and clean. The pool and whirlpool needed cleaned. The whirlpool was actually nasty. Also they started doing construction at 9:30 pm in the room next door. Forgot to mention to me when I made my reservation they are under construction.

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lavori in hotel

By

April 18, 2017

club

lavori e polvere e rumore durante il soggiorno Colazione scadente

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Much Better Once Remodel Done

By

April 17, 2017

club

We were told it was being remodeled, but we were really surprised when we arrived what it looked like. They put us in a new room, which did not really have much of an upgrade...though we don't know what the first one looked like just comparing to previous HIE. Overall good experience, but a shock to walk in.

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Relaxing day for our place of stay!!!

By

April 15, 2017

club

Enjoyed our time at the holiday Inn. Multiple restaurants,outlet mall shopping within walking distance and was less than half a mile from Joes Crab Shack.

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Spring break.

By

April 13, 2017

club

We stay here over night as the ending of our spring break. Visited the nearby outlets, sea life Aquarium and detriot zoo. Was very pleased overall with our stay. Only complaint would be the lack of towels in the pool area.

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Great Staff

By

April 13, 2017

platinumelite

Angela went above and beyond to make our stay a wonderful experience.

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Great service even with renovations

By

April 12, 2017

club

Staff was very friendly, made us feel like we were at home.

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Happy with the overall

By

April 12, 2017

club

Easy check in. Clean room. Pool area is ok, but a bit over crowded and small. On the plus side the breakfast knocked it out of the park. Really surprised by the quality and diversity of the food choices. I did have loud people smoking in the room nxt to mine. But ultimate that's not the hotels fault. Also it was spring break.

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Nice service, pretty good breakfast, nice location

By

April 11, 2017

club

overall good stay. would stay again. nice staff and location and very clean room and bathroom. bathroom has heated commode. located in walking distance of good restaurants and walking distance to the great lakes crossing mall. always a plus.

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Great Service

By

April 10, 2017

I had some questions and a request about the rooms I was booking. Angela made the experience very easy.
She went above and beyond. Thanks Angela

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