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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 714 reviews
96%
Recommend This Property

Ratings Breakdown

714reviews

  • 5 Stars
    504
  • 4 Stars
    157
  • 3 Stars
    26
  • 2 Stars
    19
  • 1 Stars
    8

Stay

By

July 22, 2017

club

Everything was great other than the internet speed. It kept kicking me off the wifi about every 3-5 minutes

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Comfortable

By

July 19, 2017

club

I love to stay in this property next l visit the area. The cleanest of the room is amazing

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Above expectation

By

July 17, 2017

club

Nice clean room and great breakfast in the morning

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Not a good experience.

By

July 13, 2017

platinumelite

Not the Level of customer service that I have grown accustomed to with IHG. Bed was very uncomfortable. The room I requested was not the room they had for me. Although they gave me 300 extra points for all the inconvienence, it was not worth the aggravation I went through.

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Auburn Holiday Inn Express

By

July 09, 2017

club

Comfortable beds. Updated rooms. Poor breakfast. Noisy housekeeping staff!

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Great Place to Stay

By

July 07, 2017

platinumelite

Excellent hotel. I would recommend it for business or leisure. There are some excellent restaurants nearby.

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Pleasant Staff

By

July 06, 2017

club

I was visiting a relative and felt very comfortable staying in this hotel. Everyone was so nice and professional. Thank you for making my stay wonderful.

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Solid Hotel

By

July 06, 2017

Room was cheap, dirty underwear found in room, otherwise no complaints. Would stay here again.

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Review

By

July 01, 2017

Overall, great experience with multiple accommodations for a relaxing stay during a business trip!

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Business traveler

By

June 29, 2017

platinumelite

Good place to stay in Auburn/Worcester area. Comfortable and clean room. Helpful staff.

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Cozy, comfortable stay with great service

By

June 28, 2017

club

Stay was very comfortable, with good facilities and nice, attentive staff. The complementary breakfast was nicer than anticipated. The only thing that I would improve was the type of TV service. I have a preference for having a menu that lets you know what is playing on each channel rather than having to browse through channel by channel. But that is a small matter relative to the nice stay that we had.

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comfortable and clean

By

June 28, 2017

platinumelite

always a great experience. I never have a issue in this hotel

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