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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 631 reviews
96%
Recommend This Property

Ratings Breakdown

631reviews

  • 5 Stars
    448
  • 4 Stars
    138
  • 3 Stars
    21
  • 2 Stars
    18
  • 1 Stars
    6

Comfortable rooms, attentive staff

By

March 24, 2017

club

Nice place, well maintained. Fresh rooms no stale smell, cozy comfy beds. Enjoyed my stay except for the housekeeping staff that doesn't know what do not disturb means. Breakfast was acceptable, but brief. Good coffee though served all night long.... you can never go wrong with great coffee.

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Not Ready for a Full House

By

March 22, 2017

club

My wife, daughter and I stayed at this hotel in order for my daughter to participate in Special Olympics Winter Games. The hotel was quite full with many other participants, caregivers and family. It seemed there was little prep or accommodation for us other than taking advantage of high demand with the highest room rates I've seen at a Holiday Inn Express outside of a downtown location in a large city.

Breakfast started at 7 AM on Sunday. While this may be the standard for this hotel, it would have been nice if they had adjusted to the group present. Most of us had to leave the hotel before 8 AM to make it to events on time. There wasn't enough room for everyone to sit down given the short time. By 7:25, all hot food was gone. The person on duty said she was "totally overwhelmed". I would have understood this except we stayed at this same hotel last year for this event. It was expensive and crowded, but we were able to eat.

I've stayed at many Holiday Inn Express properties around the country for business. Generally, they are a good value. This particular hotel has disappointed me with high rates for two years. After this year's experience, it has disappointed me for the last time.

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Good

By

March 22, 2017

Stayed here for a wedding. Our room was clean, modern, and large but, the mattress in our room had seen better days and was not comfortable. Hotel staff was friendly and helpful and breakfast was free and typical.

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Great stay

By

March 22, 2017

club

My stay at this hotel was fantastic! If I'm in the area I will definitely stay here again! The rooms were really clean and up to date! The complimentary breakfast was really good!! The value for this hotel was exceptional as well.

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Everything was good, except for the breakfast!

By

March 20, 2017

club

For a quick trip, this is a good place to stay. I have no complaints about the front desk staff or the room. The breakfast was pretty low quality and left a lot to be desired, but amenities were otherwise fine.

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Poor Internet connection and speed

By

March 18, 2017

Spent night here so could get more work done v. traveling another 1.5 -2 hours home since had another meeting in area in morning. Couldn't get much done with the poor internet performance.

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Nice Place

By

March 15, 2017

club

We have stayed at this hotel multiple times. Good value for the money.

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Excellent staff, excellent hotel for mini-retreat

By

March 14, 2017

club

My team and I enjoyed a relaxing night to plan and bond! The queen suite was perfect for the six of us to get together as a small group. The spa was a lovely break between planning sessions. Everything was comfortable, and the staff couldn't have been nicer.

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Back in Auburn

By

March 13, 2017

club

This is the second time I've stayed here. The room was a little cold to me even with the heat on. Other than that, it was a good stay.

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Good place for business travel.

By

March 09, 2017

club

WiFi was solid and decently fast.
Easy to use business center.

Breakfast was disappointing.

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Excellent

By

March 09, 2017

Clean atmosphere an very quiet, staff is polite never had a problem with anything

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Clean room, great rate

By

March 09, 2017

club

Best rate in the area, easy access to highways, clean and spacious room with all the amenities of higher priced hotels.

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