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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 501 reviews
77%
Recommend This Property

Ratings Breakdown

501reviews

  • 5 Stars
    248
  • 4 Stars
    112
  • 3 Stars
    57
  • 2 Stars
    38
  • 1 Stars
    46

Ok stay but was unable to sleep due to noise in the hall

By

May 28, 2017

The bed was uncomfortable and there was noise in the hall so did not get a good nights sleep at all. The breakfast was not very good. Breakfast at other locations I have stayed at was a lot better. Oh well, maybe after reading this review this location will try to make sure the breakfast is better for future guests. I am a PLATINUM REWARDS member so I generally expect a good experience.

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Customer service was good

By

May 28, 2017

club

They need to work on their shuttle services though, making a plan 24 hrs in advance how do you know you'll need it if this wasn't a plan trip but nice hotel very tiny .

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Check the room

By

May 26, 2017

club

I came to the hotel to be close to the Hospital. I needed to be awaked by a certain time and the phone didn't work! The staff need to make sure the phones work in the room.

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comfortable, neat, good location

By

May 26, 2017

club

The staff, room, breakfast was very good.

The only problem we had was the shuttle to the airport was cancelled at the very last minute because the driver had a scheduled day off !!

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Good Breakfast, Accommodating staff

By

May 25, 2017

club

We arrived hours ahead of check in time , the front desk was able to get us in a room in less than an hour after arrival. The room was clean but not up to date, the dresser drawer had a chunk out of the front of it, the fan on the heater/air never shut off unless we manually turned everything off. Before we got into the room the front desk did say that if we were not satisfied with the room they may be able to move us when another room became available. After getting settled , we decided we didn't want the hassle of moving everything to another area , we liked that we were on the first floor and at the end of the hallway, so we didn't hear any other patrons moving about.
The upside, the staff was friendly , the daily breakfasts were fresh and hot.

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Good times

By

May 24, 2017

club

This is way to long.. Now it's saying this is to short. So will blabber on. I had great things about the Aurora Holiday Inn

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great hotel

By

May 24, 2017

platinumelite

wonderful staff, comfortable room, great location, hope to visit again

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IHG Holiday Inn Express Aurora Medical center, Denver

By

May 24, 2017

club

Very good location
Excellent customer service
Most clean
Very good breakfast

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OK

By

May 23, 2017

platinumelite

You could do better for the price, but this is on the outskirts and serves a purpose.

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Disappointing

By

May 22, 2017

platinumelite

Lobby of the hotel has been updated but the rooms are from 1987. Bathroom was gross and water was shut off without warning.

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great stay

By

May 22, 2017

This was a great stay, hotel was in a convenient location. Reasonably priced, and very comfortable setting.

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My stay

By

May 18, 2017

club

Very comfortable and really close to the light rail.

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