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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 503 reviews
83%
Recommend This Property

Ratings Breakdown

503reviews

  • 5 Stars
    297
  • 4 Stars
    99
  • 3 Stars
    52
  • 2 Stars
    26
  • 1 Stars
    29

Really nice hotel!!!

By

July 19, 2017

club

The breakfast was the best hotel breakfast I ever had! Plenty of choices and everything was what I would buy at the store brand wise. The beds were really comfortable and they have soft and firm pillows. The staff was very nice and friendly.

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Great customer service

By

July 16, 2017

club

We have stayed at this location a couple of times and each time we have experienced nothing but great service. We were greeted with a very welcoming introduction. We needed extra sheets and they were very prompt in accommodating us. I will definitely be returning and recommend others to do so as well.

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Road Trip

By

July 13, 2017

club

Made a great stopover hotel on the way through Texas.

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Nice

By

July 12, 2017

club

Great service. Updating rooms. Will be very nice.

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Awesome Hotel Stay

By

July 12, 2017

club

Whenever I travel w/ my children we always love to stay in Holiday Inn Express. Clean guest room, yummy breakfast to my kids' delight!

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Very friendly and professional staff

By

July 12, 2017

club

My experience at this location was very pleasant. Although the property was currently under rennovation, both AM

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Great Service.

By

July 11, 2017

club

Comfortable bed, great service, and best of all affordable!! And the cleanliness of the room.

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Holiday Inn Express Austin North Central

By

July 11, 2017

platinumelite

This is an okay hotel. Reasonable price for what you get. The hotel is still undergoing renovations. Gym equipment is a little dated.

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North Austin

By

July 09, 2017

Overall IHG stays are pleasurable and consistently the same, I know what to expect from staff and property. So it's disconcerting when things happen that are not expected, I travel weekly and will continue to stay in IHG properties as my first choice. I understand that people sometimes have off days and personal issues get in the way. That being said and being in customer service myself you need to be able to put those things aside and represent the company with your best foot forward. Every customer must be treated with respect and service and I did not feel disrespected just felt like I was not a priority on arrival and felt like I was a problem that had to be dealt with. Being hospitable is first and foremost especially in the hospitality industry.

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Overall

By

July 04, 2017

platinumelite

Overall, we had a great experience. We were welcomed by your staff at check-in, we were given a very comfortable room, the accommodations were perfect, we slept well, and the next morning we had a delicious breakfast. I have stayed at your hotels cross the country and have never been disappointed. I enjoy staying with you when I can.

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Great front desk

By

July 04, 2017

club

Helped me out on a reservation I made incorrectly. The people make the difference in the experience.

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Great deal

By

July 03, 2017

club

I love staying at Holiday Inn Express. Good service, very nice room. I like the options at breakfast but wish the eggs were better.

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