Rated 4.2 out of 5 by 172
Rated 3.0 out of 5.0 by TSBDE306 TV and air conditioning issues
Overall, an average stay this time. They are doing renovations and I stay here every time I visit Austin. This time below quality. Normally it is a very good stay. Air conditioning did not cool properly in the room or in the hallway. The TV didn't work properly and I asked for help and never got it in the four days and three nights I stayed there.
October 5, 2015
Rated 2.0 out of 5.0 by quilteresq1 Highly scented cleaning products.
One day of the stay, they pulled out some obnoxiously scented cleaning products. I couldn't' get away from them in my room, in the upstairs hallway, the elevator, or in the common area downstairs. I'm allergic to perfume, so it was a pretty stressful day. I've never had this experience in a hotel, so I'm pretty sure they could fix this.
October 5, 2015
Rated 3.0 out of 5.0 by Jadressen Nice place just poor breakfast and evening snack items
Nice place to stay they just have poor food choices.
September 28, 2015
Rated 5.0 out of 5.0 by jepynes "Our Austin Hotel"
WE LOVE the Austin Airport Holiday Inn Express. We have stayed here SIX times in the last 4 years because our daughter is a UT Austin Longhorn. Our first stay, I was in a wheelchair, and we were just "visiting" UT to see if, maybe, our daughter might go to UT. Well she did, and we have needed you since then. You have delivered. We have spent time swimming with her, eating breakfast, and saying goodbye to her ever since then, and you have been wonderful. The staff has been so kind and friendly, too. We always book in advance, and when we leave the staff says, "See you again, soon!" because they know we will be back. (And, the first time we actually left her in Austin, the staff was sweet to weepy Momma :) We know there will be at least 2 more stays (check in next year in August and graduation in May 2017). Perhaps, we will be hanging with you another 4 years as our high school junior is now looking at UT, too. Thank Good, we have the comfort of knowing we have our home away from home in Austin!
September 26, 2015
Rated 3.0 out of 5.0 by Sean22901 Good But Needs a Little Attention
Convenient location, but room was infested with stink bugs and alcohol consuming men located in the lobby watching football made comments to every female passing. Both indicate a disinterest by staff.
September 23, 2015
Rated 3.0 out of 5.0 by CSBJWB Adequate Accomodations
We were in town for a concert and a bit short on time. There are very few dining options in this area. The hotel is currently undergoing major renovations. After completion the hotel should be competitive in the area.
September 9, 2015
Rated 4.0 out of 5.0 by BusinessMan45 Under Construction
Will be nice when it is done. Still working on a few things but overall good place to stay.
September 8, 2015
Rated 4.0 out of 5.0 by AAG86 Great service despite hotel construction
Great staff, but hotel is under re construction ... not so clean. Old room.
September 7, 2015