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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 499 reviews
93%
Recommend This Property

Ratings Breakdown

499reviews

  • 5 Stars
    378
  • 4 Stars
    74
  • 3 Stars
    24
  • 2 Stars
    9
  • 1 Stars
    14

Excellent in all aspects of hospitality

By

June 23, 2017

club

Everything about this facility is the best that I have ever experienced from a Holiday Inn or Holiday Inn Express. This should be the model for the company. Kal and his staff are wonderful and the hotel is gorgeous!

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Holiday Inn Express

By

June 22, 2017

club

My wife and myself stay at Holiday Inn Express was a very relaxing and enjoyable experience. The whole staff was very welcoming and pleasant. We had such a good time that I chose to BBQ for my wife and myself and for the staff. We had steaks, chicken, corn on the cobb and baked potatoes. The manager loaned me the utensils for the BBQ and it was a fun time. If we ever go back thru Bakersfield, we will stay at the Holiday Inn Express

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Overall stay in Bakersfield

By

June 21, 2017

club

Everything was pleasant and acceptable to my needs, however, I was a little put out that my confirmation needs of a handicapped room were not properly included in my reservations.

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Clean room and great hotel

By

June 19, 2017

club

Our room was huge with two king-sized beds. Everything was clean and as it should be. Breakfast was amazing and the staff was super helpful. I would stay there again and recommend it to others.

*my only "complaint" is that lighting was dim. It would be nice to have light in the center of the room (ceiling) as well as the existing lamp lighting.

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Great Service and Relaxing Stay in Room

By

June 19, 2017

club

I just had a bad experience at a different hotel a few days prior and it was refreshing to be in an area that has a Holiday Inn. The room was extremely comfortable, service was excellent, and I left with big smiles on my face. Thank you Holiday Inn!

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Very Impressive

By

June 17, 2017

club

We were very satisfied with the overall stay. We were expecting the hotel to be just average, but when we walked in we felt like we were in a luxury hotel at a very reasonable price.

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Outstanding experience last minute choice

By

June 16, 2017

club

Outstanding hotel experience in last minute choice, the hotel is absolutely beautiful inside, surprisingly so, spotless and very well run. Room was great, roomy and comfortable. Bed was fantastic as were pillows.
Bathroom also sparkling clean. Breakfast was good enough nothing special but fine. Wonderful employees everywhere in the hotel. Very impressed and would highly recommend!

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Leaky Tub Musty Rug

By

June 14, 2017

After arriving and showering we got ready and headed out to dinner and a concert. When we came back I found the smell of the room odd and stuffy. The floor was sopping wet and had wet the bottom of my designer bag!

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Great Time

By

June 13, 2017

club

I love this place ! Highly recommended! Had great experiences every single stay :)

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Kelly Stay

By

June 13, 2017

club

Staff were very friendly on arrival and accommodating.

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Internet

By

June 12, 2017

club

Signal in our room was very weak. Unable to get internet
connection on iPad

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One Night stayover

By

June 12, 2017

Stayed here for one night between long journeys. The staff were friendly and the breakfast was stocked well and tasty. It is next to a busy and noisy road which maybe bothersome to some. Friendly staff. Beds comfortable and room was cleaned to an acceptable standard.

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