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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 549 reviews
87%
Recommend This Property

Ratings Breakdown

549reviews

  • 5 Stars
    358
  • 4 Stars
    113
  • 3 Stars
    34
  • 2 Stars
    26
  • 1 Stars
    18

Excellent staff and comfortable accomodations.

By

April 26, 2017

club

I have stayed at this hotel many times when visiting Baltimore for medical appointments. I have always been impressed with the friendliness of the staff from the front desk to housekeeping. The room is very comfortable and quiet. Breakfast was excellent. I've never had any complaints other than the lighting in the bathrooms could be brighter. Overall the experience has been great each time I stayed there.

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One of the best HI Express properties I have stayed at

By

April 26, 2017

I also took time to write to your customer service. This property was excellent all around.

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Ballgame weekend

By

April 25, 2017

club

Only stayed 1 night. Room and bed were comfortable,room was nicely appointed. Breakfast was excellent-comparable to other hotels in this price range

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Comfortable bed.

By

April 23, 2017

club

This was decent place for quick trip. Although the parking fee a little high.

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Comfortable and clean

By

April 23, 2017

club

Nice hotel but small parking area. I don't agree there should be a parking fee for hotel guests that are paying for a room.

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Bad neighborhood

By

April 23, 2017

club

Old hotel, bad neighborhood. We had food delivered because we were afraid to go outside. Heating and ac thermostat waster hard to see in the room.

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Comfortable stay

By

April 21, 2017

platinumelite

Had a comfortable stay. Parking is an issue thiugh.

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Comfortable bed and great service.

By

April 20, 2017

Great service. Very clean and comfortable facility

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Love the shuttle,convienient location,breakfsat was great

By

April 19, 2017

Convenient location, clean, excellent free breakfast, The shuttle is a Plus, operator was very knowledgeable about places to eat and getting around. quiet rooms and halls

I feel when booking: You should tell the customer that PARKING IS $15.00 Per Night!!!!!!!

7eleven next door!

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Over All Great Experience

By

April 15, 2017

I travel extensively and this Hotel stay was very close to a 10 out of 10. All hotel staff were Professional , Helpful, and Courteous. All amenities through out the hotel including the Guest Room were clean and up to standard. Shuttle Service Personal were Excellent ! Great Job to ALL !!

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Spring Break

By

April 15, 2017

club

We overall enjoyed our stay on Baltimore. This property offers a shuttle service to nearby points which was wonderful. Arrive early to secure parking.

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Respectful and professional

By

April 10, 2017

club

As I have stated before I will not stay at any other place other than this hotel the staff especially Tina give me that family important feeling I've never been disappointed as long as I have visited this hotel and believe me I've been there many many times as a matter of fact I feel as though this is the best hotel in Baltimore if anyone were to ask me I would give it A5 star rating every time

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