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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 621 reviews
87%
Recommend This Property

Ratings Breakdown

621reviews

  • 5 Stars
    404
  • 4 Stars
    132
  • 3 Stars
    36
  • 2 Stars
    27
  • 1 Stars
    22

Not as close as you think

By

July 25, 2017

If you are renting a hotel room from this location, The hotel is located farther away from the downtown attractions than you think. I just now conveniently located close to the harbor or the ballpark. The shuttle bus service only holds 10 people. If you are counting on the Saturday morning breakfast, be aware that it does not start until 7 o'clock.

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50/50

By

July 24, 2017

club

The pros: breakfast is better than many hotels I have stayed at in the past several years. The shuttle service is fantastic, particularly the driver! The room was very clean, best room coffee, and quiet.
Cons: I was literally kicked out of the parking lot and forced to park on the street regardless of the open spaces. Desk personnel seemed to care less about the inconvenience or try to make me feel valued as a customer.

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Overall great experience

By

July 21, 2017

The staff was very helpful and polite, the accommodations were very good and spacious., the shuttle service was a plus!

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sunday stay in baltimore

By

July 21, 2017

club

wonderful choice! great staff - great stay. We loved the hotel and were amazed at how friendly and professional staff was. Stay here if you get a chance

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Awesome night sleep

By

July 20, 2017

The hotel was great. The lady at the front desk was great cause she gave us service with a smile. I wish I new her name. The bed in the room was awesome. I got the best night sleep ever.

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Clean, comfortable, good breakfast, friendly staff

By

July 20, 2017

club

Clean comfortable hotel with friendly helpful staff and good breakfast. The parking lot is a bit tight.

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Location

By

July 20, 2017

platinumelite

The location was in a very great spot and the and the staff was helpful. Parking was available easily. Would recommend to someone else.

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Exceptional, but Limited Parking

By

July 18, 2017

club

First off, if you're driving, then either get there early or expect to have to hunt for parking. It's pretty limited. Once you're in the doors, expect to be wowed by this place. This is an old bank building with a marble lobby complete with massive columns and a balcony. Far and away the best Holiday Inn Express I've stayed at. Quiet rooms (no, really) which tend to have unique design features to fit them into the existing building. I doubt any two rooms are the same. Friendly, professional staff, and an above-average breakfast bar. No grounds to speak of (i.e. the less said about the outside the better) but wonderful inside.

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Clean rouom great shower

By

July 17, 2017

I enjoyed the process. It was a new area and we were concerned about getting around but holiday inn provided shuttle service during our stay. The shuttle service made our stay much easier to handle.

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great everything!

By

July 16, 2017

superb staff, very clean, comfortable, and modern rooms. a great value! Definitely will be staying here on future visits!

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Fire alarm

By

July 15, 2017

club

Hotel not willing to give ihg member points not right. Hotel staff has no feeling about guest not getting any sleep because of fire alarm

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Excellent

By

July 14, 2017

club

Everything was wonderful, friendly staff, good breakfast, shuttle very helpful, room very clean

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