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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 703 reviews
83%
Recommend This Property

Ratings Breakdown

703reviews

  • 5 Stars
    373
  • 4 Stars
    172
  • 3 Stars
    63
  • 2 Stars
    45
  • 1 Stars
    50

An unexpected surprise

By

May 22, 2017

Located on a busy road near downtown Baltimore, I did not expect a whole lot from this hotel. We were pleasantly surprised by the friendliness of the staff, the accommodations to a few special requests. You can hear the traffic from your room and the pool is only open seasonally, which kind of disappointed us since it was over 90° and pretty humid and a dip in the pool would've been nice. The breakfast spread was varied and delicious. This hotel should be proud of its staff, since they were the glowing highlight of our stay. We would definitely recommend this to others and will stay there again if were in downtown Baltimore.

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Bed was great

By

May 22, 2017

club

The only problem we had was that there was no Spanish TV stations after we were told by the staff that they did. The staff should be able to answer the question correctly. Other than that it was a peaceful stay.

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Wonderful Hotel, and Staff

By

May 22, 2017

club

Very nice Hotel, convenient to Casino, and close to Inner Harbor, and activities downtown.

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Staff

By

May 21, 2017

The staff at the front desk was not friendly. I am not sure why I need 50 characters.

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Convenient Location and Professional Staff

By

May 20, 2017

club

Most excellent assistance from staff, clean room and bathroom, efficient shuttle service, easy access to street for driving and walking, hardy breakfast to start the day, will stay again in near future.

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Aversge

By

May 20, 2017

club

Bad internet. Hard to sleep. Limited channels on tv

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Mother's Day treat

By

May 18, 2017

club

The bed was comfortable. The room being not clean really brought the stars down .

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Excellent Customer Service

By

May 14, 2017

Comfortable stay for my relative while recovering from medical procedure! Desk Staff, Engineer on Duty, Shuttle Driver, & Housekeeping staff were very nice and demonstrated excellent customer service. We will be back for another stay & we recommend it to you!

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Pleasant stay

By

May 13, 2017

club

Great staff. Really nice and helpful. The funny desk staff was friendly

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Loud and broken

By

May 13, 2017

club

So many things at this hotel didn't work... on top of that noise constant all night long so very difficult to sleep I prolly averaged 3/5hrs of sleep when I normally avg 8plus. The staff also seemed kinda hateful and stuck up...

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Comfortable And Nice Hotel And Hotel Room

By

May 12, 2017

club

It Was An Awesome And Nice Hotel And I'll Be Back To Stay At The Same Hotel

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Good

By

May 11, 2017

I would recommend if you are looking for a nice room with a good free breakfast.

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