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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 286 reviews
83%
Recommend This Property

Ratings Breakdown

286reviews

  • 5 Stars
    168
  • 4 Stars
    55
  • 3 Stars
    28
  • 2 Stars
    20
  • 1 Stars
    15

Wish it was a better stay

By

March 29, 2017

club

Booked 2 queens, someone at the facility changed my reservations to one king and told me no more two queen bed rooms were not available (have screenshots of what I booked). Asked for a rollaway bed to accomodate their changing my reservation. At first said that there were no more left, then said had one left and would bring to my room. After returning 8 hours later at 1030 PM, there was no rollaway. Went to the front counter explained the situation again and said they would bring one up. By 1100 PM no bed. Went to the front counter again and was told that they were the only one there and could not bring it up until another employee arrived. 1115 PM, wiped out tired, finally got the rollaway bed. Two nights in a rollaway versus having my own queen bed is not what I reserved, nor deserved!

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Review

By

March 29, 2017

Location was perfect, with surrounding restaurants within walking distance. Pillows were very good.

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Shower

By

March 28, 2017

club

Shower head did not function properly. One of the best things about staying in a hotel while traveling is a great shower!

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Vacation

By

March 27, 2017

I've always enjoyed staying at Holiday Inn Express.

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Great staff

By

March 24, 2017

club

Staff was very helpful with things that came up that were not even hotel related. Hotel rooms were clean and comfortable. Always greeted with a smile upon entering hotel.

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Great customer service

By

March 23, 2017

platinumelite

I stayed in a spacious room, great channel selection (they had more than one HBO channel available). Front desk was very accommodating when I asked for a late check out. Only issue was two phone calls early in the morning around 5am...

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Family stay for a night

By

March 22, 2017

club

Good hotel, nice breakfast, comfortable rooms. Rooms can be upgraded, shows age now.

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Great room and service

By

March 15, 2017

Whenever we want a Morongo get away we stay at the Holiday Inn Express. From the moment you check in you're welcomed by a very friendly staff. The rooms are clean and very comfortable. I can't give any comments on the breakfast because we never have any. When in Banning we always have breakfast at Gramma's!

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Quiet rooms and very clean!!

By

March 01, 2017

Very comfortable place to recharge after driving!
Clean property and good places to eat close by!!

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Great stay

By

February 26, 2017

club

Comfortable, convenient, and all at a great price. I would definitely stay here again!

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Holiday Inn Extraviganza

By

February 25, 2017

platinumelite

We arrived about 2:30pm on the 14th of February 2017 and were met by a very nice lady behind the check-in counter who welcomed us with a smile and acknowledge us as club members and upgraded us to a suite.. We booked in at this time but returned later to use the room. The room met our expectations on every facet from TV, bathroom, bed size,, comfort of bed and pillows. The room was very clean and everything work as it should. We got a good nights sleep and woke to a comfortable room temperature. The breakfast was just what we expected from a Holiday Inn Express. Thanks again for an enjoyable stay.

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Great staff

By

February 23, 2017

club

We where there for one night only. The young man that checked us in, was very nice. In the morning the lady that was doing the preparation for breakfast was attentive.
The staff were very nice, overall.

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