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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 644 reviews
95%
Recommend This Property

Ratings Breakdown

644reviews

  • 5 Stars
    483
  • 4 Stars
    119
  • 3 Stars
    18
  • 2 Stars
    14
  • 1 Stars
    10

Review

By

May 22, 2017

club

Great stay very positive. Stay was supportive and helpful

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Poorly Maintained and Managed Hotel

By

May 22, 2017

club

As I stated in my review, there were numerous maintenance and cleanliness issues at this hotel regarding my room.
1. Air conditioner broken.

2. Window bolted shut so you could not get any fresh air.

3. Bathtub faucet handle broken.

4. TV Screen extremely tiny and hard to view. Aspect ratio locked out and unable to adjust settings.

5. Prune pits on carpet of room.

6. Dirty wash cloth towels in bathroom hanging from curtain rod. Room obviously not cleaned correctly.

I specifically asked for the front desk attendant to have the manager contact me so I could discuss the problems with my stay and ways to improve the hotel. I was never contacted by the hotel management. This despite the hotel attendant logging my request to be contacted twice in the hotel front desk log book.

I would not stay here again, nor recommend this hotel.

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Excellent choice

By

May 21, 2017

club

Driving across the country, this was the best hotel stop experience-stylish, clean, comfortable rooms; inviting lobby area, etc.

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The Best Hotel in the Barstow area

By

May 20, 2017

club

Great room and costumers service with walking distance to the Outlet Center

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Nice road trip stop

By

May 17, 2017

club

Nice, newly renovated hotel with exceptional Continental breakfast. Room was nicely appointed and clean.

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Overall good service

By

May 15, 2017

club

awesome people working there and the rooms were clean

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Good stay

By

May 10, 2017

club

Reasonable priced hotel tucked back almost behind the Barstow outlets, away from the highway and its noise. Appear to be new constructions

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Good

By

May 09, 2017

I found this room and the morning breakfast to be great.

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快適なベッド

By

May 08, 2017

グランドキャニオンへ立ち寄る途中に泊まりました。
設備もよく、近くにアウトレット・食事する所もあり、時間があればゆっくり立ち寄りたいエリアです。

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Great place to stay

By

May 02, 2017

club

HI Express is always a fine place to stay. Always clean with a cordial staff.Comfy beds and a choice of pillows besides a nice breakfast in the morning.

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Needed Sleep

By

May 01, 2017

platinumelite

Was on an unexpected trip and needed a place to rest and the holiday inn was a great choice for this.

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Motorcycle trip

By

May 01, 2017

club

Sam , the gal who helped us, was very nice to us bikers and made our stay great. She was very instrumental in making our stay the best it could be.

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