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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 681 reviews
95%
Recommend This Property

Ratings Breakdown

681reviews

  • 5 Stars
    503
  • 4 Stars
    132
  • 3 Stars
    21
  • 2 Stars
    14
  • 1 Stars
    11

Very good stay

By

June 29, 2017

platinumelite

No issues, enjoyed my stay and slept great. I will stay here in the future.

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Mildew and guess service

By

June 27, 2017

club

This is a excellent Holiday inn an Suites. The breakfast was wonderful! Nice staff in the breakfast room!! My three Grandkids enjoyed it!!
I would check the bathrooms carefully for Mildew on the walls and tub rims. I wish when I called to the front desk they sounded like they where happy to answer my questions. And maybe say if there is anything else just let us know. It was more like getting me question answered An hung up

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Overall it was great, at least there are free cookies!

By

June 24, 2017

The hotel is right next to the Tanger Outlets, so there are plenty of shopping opportunities and food selections to choose from. The two major disappointments for me were the gym and laundry facilities.
The gym has 3 cardio machines, one treadmill, one elliptical, and one bike. All 3 machines are on their last legs, and have probably been there since the property was built. Also, despite repeated requests, there was never anything to sanitize/wipe down the equipment with. The only bonus to the gym were the dumbbells, which are hard to find at most hotel gyms as they typically have just machines.
The laundry has 2 washers and 2 dryers, FOR THE ENTIRE HOTEL. As you can imagine, this is pretty inconvenient. It also costs about $2.50 per load of clothes depending on which washer you get.
All in all, the hotel was clean and comfy, but if you're staying for an extended period, it will get frustrating with laundry and the gym.

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Comfortable bed

By

June 24, 2017

Room had an odor to it, any worse we would have relocated to another room or hotel

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Loved the pillows

By

June 23, 2017

platinumelite

Thanks for having a room available on short notice

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Great service

By

June 19, 2017

club

Good hotel and great service. Best hotel in that area

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Great beds

By

June 17, 2017

club

Very comfortable room with great beds and bedding. Sleeps five easily with sofabed. Perfect for what we needed.

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Barstow

By

June 16, 2017

Great hotel, was upgraded due to my Spire elite status.

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Good location

By

June 13, 2017

platinumelite

This hotel was convenient to the freeway and outlet all. As a Holiday Inn Express it was a good choice.

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Ok

By

June 13, 2017

club

Ok ok it was fine and we might stay there some day again

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Great room, very quiet, comfortable bed

By

June 12, 2017

platinumelite

Our stay left us refreshed, very comfortable bed and very quiet.

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TREADMILL BROKEN

By

June 11, 2017

platinumelite

This is a great hotel in Barstow, one of the best, but this time the treadmill was broken and it is way to hot to run outside. If the treadmill would have worked, this would have been a 4 or 5 star review.

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