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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 466 reviews
90%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    298
  • 4 Stars
    100
  • 3 Stars
    34
  • 2 Stars
    17
  • 1 Stars
    17

Great Last Minute Stay!

By

October 17, 2017

club

We had just officiated a wedding...the hotel we were put at was horrible. Called The Holiday Inn Batavia, and was greeted by a friendly and understanding voice! Chris was helpful and kind, and told us he would be waiting for us when we arrived at midnight in our pajamas! Check in was quick and easy....hotel is beautiful! Room was great! Thank you for making a bad night a great one!

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Great Breakfast

By

October 16, 2017

club

Staff and food were excellent!
The survey was thoughtful.

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always nice stay

By

October 15, 2017

platinumelite

The staff at the Batavia Holiday Inn Express and Suites are always nice and helpful. This stay was no different. Attentive check in and out service. The staff person who runs the Breakfast area is very nice and helpful. Hotel is clean and bright and easy to get around.

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poor night sleep

By

October 09, 2017

club

Felt like I slept on a bag of straw. They need new mattresses.

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Comfortable Bed

By

October 01, 2017

club

As normal with the Holiday Inn Express, comfort and consistency.

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All good

By

September 30, 2017

club

I have nothing to write about the stay was fine thx

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Not for business

By

September 28, 2017

This property is a bit dated in decor, amenities and condition. I thought I had a room with a microwave and refrigerator and couldn't get those items. Staff wasn't rude, but not real friendly. Internet speed was horrible, testing out at 0.35 mbps download speed making it impossible to do any reports for work, but I'm finding this in many IHG properties these days. Finally departed for another property so I could actually do reports and keep items in a refrigerator.

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Estadia

By

September 26, 2017

club

Es un buen hotel para estadías largos la ubicación es ideal fácil acceso.

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Great Customer Care

By

September 17, 2017

club

Thank you very much to the front desk for making us feel like a valued guest. Additionally, our room and bathroom were very clean. The only slight complaint we have is the couch was not comfortable. We would recommend this hotel!

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Business Travel

By

September 17, 2017

club

Excellent choice for hotel. Peaceful area. Clean suites. Excellent customer service.

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Comfortable stay

By

September 11, 2017

club

Nice accommodations and service with quick easy check in and check out

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Clean, updated, friendly

By

September 10, 2017

club

Clean, friendly and updated. Bed was comfortable, breakfast selections healthy

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