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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 312 reviews
91%
Recommend This Property

Ratings Breakdown

312reviews

  • 5 Stars
    205
  • 4 Stars
    64
  • 3 Stars
    22
  • 2 Stars
    10
  • 1 Stars
    11

Great service

By

June 20, 2017

club

My overall stay at this hotel was very good. The only problem we had was the room had a smell like it was closed up for a while.
We only stayed 1 night. The next day after reviewing my bank account I realized that I was double billed. I Called the manager and she said according to her records I was only charged once. Today is the third day after and the charge is still there.

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Check in was horrible

By

June 20, 2017

club

Reservations made over a month in advance in preparation for my daughter's oral surgery. Got there and had to wait two and a half hours to get in the room while my daughter slept off anesthesia on the dinning room couch while other people check in and went to their room. Why wasn't ours cleaned first since we were waiting.

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Staff was great, room was a little tired!

By

June 18, 2017

platinumelite

Staff was very professional and friendly. Room could us an updating. Room was clean and bed was comfortable. Will stay here again for business due to location and proximity to office.

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Holiday Inn Beaumont

By

June 18, 2017

club

The hotel was very nice. The breakfast was great. It was difficult getting in and out of the hotel. It would have been great if it had an exit to the rear of the hotel property.

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Beaumont Trip

By

June 17, 2017

club

Excellent Hotel and staff was very courteous. Location was great and close by to where I was working for a few days.

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Great stay but the dirty pool

By

June 08, 2017

club

Enjoyed our night, it was quiet and peaceful. The breakfast was good. However, the pool was disgusting and needed to be cleaned.

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Great Experience!

By

June 06, 2017

club

The hotel staff was friendly and the facility was very clean! Thankful for a great nights sleep!

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Great service, very clean

By

May 31, 2017

club

If we are in this area again, we would definitely stay in this hotel. We loved the friendly staff, clean room and excellent breakfast. I would suggest the availability of a snack and soda machine.

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Great Stay

By

May 30, 2017

club

Rooms were roomy, clean and comfortable. Hassle free check in. Greeted promptly and staff very friendly. I would return to this hotel in the future.

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Great location and helpful staff

By

May 29, 2017

club

I have stayed at this Holiday Inn in the past, and it was a really good experience each time.

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bedding

By

May 26, 2017

club

The towels and shetts and pillow cases looked as if someone had already selpt in them. The TV changer was sticky, the bed thinking it was not changed kept me from sleeping.

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Comfort

By

May 24, 2017

club

A/c was not on. Room was very hot when I arrived. You guys are in TEXAS. It's hot!!!

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