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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4.1

based on 875 reviews
77%
Recommend This Property

Ratings Breakdown

875reviews

  • 5 Stars
    375
  • 4 Stars
    310
  • 3 Stars
    110
  • 2 Stars
    41
  • 1 Stars
    39

Luck Matters

By

March 24, 2017

Checked in a few times during the last few weeks because of many short trips between Beijing and other cities. If you happened to check in with a friendly shift staff, everything is nice and smooth. If like me, you encountered some arrogant staff that do not even acknowlwdge your greetings, and refused all your request. I almost felt like turning around and walk out of the hotel. Almost!!

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前台服务超级棒

By

March 23, 2017

club

前台员工服务热情,酒店地理位置优越,交通便利,出门5分钟就是地铁站和公交站,离鸟巢和水立方也是特别近,大力推介入住

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床较小,家具有点老,早餐不错,服务一直挺好

By

March 23, 2017

club

如题,床有点小,家具尤其椅子老旧,不太与假日的品牌相称。
洗发水和沐浴液希望能更好些。
早餐是不错的,很加分。
服务一直很认真。可以更细心。

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整体不错,还有待改进的地方。

By

March 23, 2017

智选假日的风格和服务整体是不错的。在硬件上有差别,首先,外墙灯箱不亮了。有点影响第一印象。其次,房间内的椅子很差。比一般的会议室办公椅还差。应该更新一些硬件。装修方面因为年代的原因比较老了。有机会再更新一下,会有很大提升。早餐还是不错的。

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大堂明亮 优质服务 客房舒适 干净

By

March 22, 2017

club

大堂明亮 优质服务 客房舒适 干净..........................................................................................................

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环境幽静,房间空间设计合理。

By

March 22, 2017

club

工作人员,服务人员态度好,态度诚恳。

房间布局较合理,卫生间设计较佳。

环境安静,非常好。

早餐需要适当调整一些菜样,目前看比较少。

还有就是酒店对当地旅游方面介绍不多。

在酒店大堂无法办理会员卡或者取会员卡。

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评价一般

By

March 21, 2017

交通不方便,不是在附近不会选择.
中庭设计不合理,客房对着,可以看到窗户,电梯距离太远,淋浴有损坏现象。

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早餐更专业一点

By

March 20, 2017

club

早餐黄油是打开一坨放碗里的,裸露着感觉很不卫生,退房时候跟个小姑娘说了,态度很好,说会反映给经理,真的建议下次别这样了,非常不好的。

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服务热情,员工友善,环境优雅,性价比高

By

March 20, 2017

club

酒店前台员工服务热情友善,办理入住时主动提出有问题可以咨询前台,也很热情的帮助解决了我和同事的问题,给我忙碌的出差生活提供了温暖的感觉,性价比和环境也很好,大力推介。

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感觉舒服

By

March 20, 2017

club

总体来说都很好,服务,早餐,房间都不错,好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好

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服务亲切 服务内容有待改善

By

March 20, 2017

暖气太热了。上次反映的发票问题依然存在,早餐希望多提供些西式菜品。前台服务态度亲切,还提供应急充电线,非常贴心

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床铺舒适,服务一流。

By

March 18, 2017

club

酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。酒店员工很友好,房间舒适度很高。

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