Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1001 reviews
78%
Recommend This Property

Ratings Breakdown

1001reviews

  • 5 Stars
    458
  • 4 Stars
    337
  • 3 Stars
    121
  • 2 Stars
    43
  • 1 Stars
    42

位置优越,房间宽敞,但服务有待提高

By

June 24, 2017

club

我觉得总体ihg对会员还是很有好的、酒店满足了我延迟退房
该酒店位置很好,民族园绿化很好,景观很棒
但房间没有熨斗,我发现的时候前台也无法给我送,我只能穿着褶皱的衣服出门

Read More
Read Less

前台热情 服务很好

By

June 24, 2017

club

前台非常热情 从入住到退房 整体感觉都特别好 办理入住跟退房的时间也很迅速 开票准确无误 餐厅环境优雅 早餐多样化 餐厅员工待人有礼 客房很清洁 住着很舒心 还会再次入住

Read More
Read Less

整体尚可

By

June 23, 2017

platinumelite

基本能满足一般商旅需求
之前年初有入一次入住地暖温度过高,且无法调节,无法入眠,酒店只能提供风扇解决,体验较差

Read More
Read Less

舒适 卫生

By

June 22, 2017

club

先说欠缺的:酒店没有洗衣阁,洗衣服还要送到外面,感觉浪费时间,客房里面的电视频道选择太少了,原本没有什么娱乐设施,选择更加少了。
不错的是酒店所有服务很到位,热情~耐心~周到吧~卫生不错。

Read More
Read Less

前台识别不出Spire Elite级别,房间隔音差

By

June 22, 2017

前台不识Spire Elite级别,但却看到能够主动识别出金卡会员。无语。
景观大床房房间隔音差,整个晚上隔壁房间打牌洗扑克牌的声音都能够清楚听到。早上窗户总有噼里啪啦的声音,不知道什么原因。

Read More
Read Less

床铺舒适,早餐不佳

By

June 21, 2017

club

总体来说,不错,有两个方面略感不足,1酒店没有明显的标识,标识太小。2早餐适合外国人,对于国人来说,早餐选择性太少。

Read More
Read Less

我的商旅首选

By

June 21, 2017

club

很不错。各方面都很好。标间的床再稍大点就更好了。希望有个更好的咖啡厅酒吧什么的可以休闲和临时工作的场所。

Read More
Read Less

地理位置好

By

June 20, 2017

地理位置不错,离地铁5、6分钟,离鸟巢水立方步行20分钟,离什刹海25分钟。本次入住带小孩去了鸟巢水立方以及什刹海。早餐种类太少,没有其它智选的品种多。服务、睡眠其它软硬件都挺满意的。

Read More
Read Less

环境幽雅,早餐丰盛!

By

June 19, 2017

club

整体的酒店环境都非常的好 整洁 舒适 早餐的食物都非常全面美味 这里的工作人员都非常热情 服务特别到位 房间的环境如此舒适 晚上睡眠质量超级好的

Read More
Read Less

服务热情 床铺舒适

By

June 19, 2017

club

进去酒店 服务如此如此热情 当遇到一些问题时 比如不知道哪个地方怎么去 前台都会热情指路的 早餐超级全面 味道超级棒 房间也特别舒适

Read More
Read Less

酒店性价比适中

By

June 19, 2017

club

酒店整体员工服务热情,出行很方便,离公交站和地铁站不到十分钟就到了,特别是客房的服务细致入微,以后还会选择住贵酒店,并且会推介给我身边的家人及朋友入住

Read More
Read Less

设施完善,干净卫生

By

June 19, 2017

club

入住体验很好 房间设施完善 早餐种类很多很全很美味 前台员工很友好 客房服务意识很高 办理手续效率高 不会耽误时间

Read More
Read Less