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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 390 reviews
90%
Recommend This Property

Ratings Breakdown

390reviews

  • 5 Stars
    248
  • 4 Stars
    89
  • 3 Stars
    26
  • 2 Stars
    11
  • 1 Stars
    16

Comfortable room but loud neighbors

By

May 24, 2017

platinumelite

Overall the guest room met my expectations and check in staff was very friendly. However, I could hear the conversations in the neighboring room very clearly enough to be disruptive to me. I considered asking staff to move me to another room, but they checked out after the first night and the room was empty on the second night of my stay.

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HIE Benton Harbor

By

May 23, 2017

The hotel was very clean and the staff was super friendly and helpful. Would definitely stay here again!

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Great Staff, clean, comfortable quiet rooms

By

May 22, 2017

HIE, Benton Harbor, a really nice hotel, great staff and accommodations. It's "My home away from home"!!

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Awesome Hotel

By

May 18, 2017

I loved the Holiday Inn Express in Benton Harbor. The location, right off the expressway, was great. The facility was like new....high quality room and nice lobby. I will return on my future business trips. Thanks.

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Great option

By

May 17, 2017

platinumelite

This is a wonderful location. It's clean and welcoming, with excellent attention to service

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good location, good choices of breakfast

By

May 17, 2017

Good location to highway and restaurants and shops.
Good choices of breakfast.

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safe/ clean Hotel

By

May 12, 2017

club

clean, safe, comfortable stay. easy access to restaurants in area.

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SUPER Service

By

May 11, 2017

club

Great relaxing and enjoyable stay. The employees of this hotel are great. They are very pleasant, friendly and helpful. Hotel is easily accessible from the interstate and conveniently located to the businesses in the area.

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Stay at Benton harbor

By

May 09, 2017

Not pleased at this hotel for a number of reasons. It is not likely that I will choose to stay here again

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Clean and Comfortable

By

May 08, 2017

My stay was very relaxing. The staff fixed any problems I had immediatly and I was very happy. I will be back
again for more recent stays as I am there alot for bussines. Thank you so much for making me feel at home.

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A Place to Relax

By

May 08, 2017

club

This place was right off the road, easy on and off the freeway. I felt well rested after spending the night, so was able to complete my journey well rested.

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Chicago girl

By

May 04, 2017

club

Horrible check in process. Not friendly nor responsive to guest concerns.

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