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Rated 4.3 out of 5 by 418 reviewers.
Rated 4.0 out of 5.0 Nice Hotel Almost everything was perfect with our stay at this hotel. Room was great, free wifi was awesome and most of the service was spot on. We had initial problem checking in. Understanding we were early for check in and the accommodated by putting up our bags till we could check in, the hotel only had one person working in the morning and a marathon was going on in the city and the hotel was fully booked. The attendant ended up getting really rude and mean with us and even slammed the door at the desk. Very unprofessional as we did not understand what happened or what was going on. The following day she was much nicer. I believe she was stressed (even though that does not excuse her actions towards guests). The hotel manager needs to ensure there is at least 2 individuals working in the morning and not just one. Second thing is the breakfast. It is simple meat cheese cereal and boiled eggs. The breakfast room is a bit small and with the hotel fully booked it was full and hard to find seats for our group of 7. It would be nice if they had the ability to make a hot breakfast or cook for eggs. All in all the hotel was good just a couple improvements as stated would of made it perfect October 9, 2015
Rated 5.0 out of 5.0 by Good clean comfortable rooms Good location in West Berlin, The rooms are not big, but are very clean and comfortable with Air-Con. There is a good selection of food at the (all you can eat) Breakfast bar . The staff are very courteous and helpful. The hotel is close to the KADEWE shopping centre. Walk outside the hotel and approx 100yards to your right, you can catch the No.100 bus to Zoologic Garten S+U Bahn (approx 2 stops). Walk across the road from the hotel and you can catch the No.100 bus into the centre of Berlin. This bus stops at the Reichstag and Brandenberg gate, the Victory column etc, and terminates at Alexanderplatz.... I have stayed in this hotel before, and would stay here again. October 9, 2015
Rated 5.0 out of 5.0 by Boa localizacao e servicos Hotel bem localizado, proximo do metro e servicos eficientes. October 6, 2015
Rated 1.0 out of 5.0 by Preiswertes Zimmer aber mehr nicht Zum einen war die Annahme morgens alleine besetzt und wir mussten einige Zeit warten, bis wir überhaupt eine Antwort bekommen haben, wann wir einchecken können. Trotz den ganzen Trubel hat die Dame sich sehr viel Mühe gegeben. Die Zimmer waren etwas klein, dazu kommt noch ein kleines Doppelbett. Was gar nicht akzeptabel war. Die Dame an der Rezeption war sehr hilfsbereit und gab uns ein anderes Zimmer. Das Frühstück kann man gar nicht weiter empfehlen. Der Kaffee war lasch, die Auswahl am Buffet war miserabel. Da ist fast jeder Haushaltskühlschrank genau so gut ausgestattet. Wenn ich in einem Hotel übernachte, erwarte ich auch ein tolles Frühstück. October 6, 2015
Rated 4.0 out of 5.0 by WIFI inesistente Nel complesso buono, prezzo piuttosto elevato in rapporto alla qualità October 5, 2015
Rated 5.0 out of 5.0 by Friendly and efficient hotel running Arrived from the Uk , tired , and feeling dirty after a long day/night. On arrival at the Hotel reception we were dealt with by friendly, professional staff who kept us no longer than was necessary, they were suitably trained in manners and language. As we entered our room we immediately felt at ease and relaxed enough to grab a few hours sleep. The entire stay was enhanced by the staff willingness to help in anyway possible from more coffee/ milk in our rooms to helping us with our problems in finding out information on public transport to directions to tourist attractions. Cannot recommend highly enough October 4, 2015
Rated 4.0 out of 5.0 by Great hotel, but room was uncomfortably hot Good location, great hotel, but no control over the heat in the room and no way to cool it down despite telling the staff numerous times. October 4, 2015
Rated 4.0 out of 5.0 by Fürs Wochenende Berlin gewesen. Check In ging flott, Mitarbeiter nett.... Zimmer kannte ich schon.. aber das große aber... Die Betten gingen überhaupt nicht. Wir hatten zwei Einzelbetten, wenn man sich umgedreht hat federte die Matratze sehr sehr nach... Jeden morgen mit Kreuz/Nackenschmerzen wach geworden...Vielleicht müsste man nach all den Jahren mal die Matratze wechseln. Frühstück wie immer sehr voll. Ich pers. finde dass es zuwenig MA sind denn diese kommen mit dem abräumen und nachfüllen der Brötchen/Milch usw. fast nicht nach.... aber ansonsten alles was man zum Frühstück braucht... satt bin ich geworden und geschmeckt hat es auch.... October 1, 2015
  • 2015-10-12T14:30:02.791-05:00
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