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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 685 reviews
94%
Recommend This Property

Ratings Breakdown

685reviews

  • 5 Stars
    500
  • 4 Stars
    111
  • 3 Stars
    41
  • 2 Stars
    19
  • 1 Stars
    14

Hot tub

By

May 26, 2017

platinumelite

I love that they are always able to upgrade me to a hot tub

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Holiday inn

By

May 24, 2017

club

Not up to its normal standards. Doing renovations and don't even let you know.
Mold in the bathroom which I'm guessing will be gone once renos complete but they had open newly Reno rooms and put us in there?!?
Usually stay here every year for 10 years but will not be going back.

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Great service and friendly staff

By

May 24, 2017

The staff are very friendly and efficient. They try to ensure you have everything you need for a comfortable stay.

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Would stay again

By

May 24, 2017

club

I would stay here again. The pool looked nice, we didn't use it but on another occasion I will. Front desk was very helpful with places to eat. Gave us coupons for shopping and a free coupon book that costs $5 at the outlet kiosk.

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Great location and clean room

By

May 24, 2017

club

This was our first stay from out of town. The room had recently been renovated. The room was modern and clean. We were very impressed! We did not use the continental breakfast but the choices of food looked good

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bridgportwork

By

May 23, 2017

great staff. Friendly and attentive. newly renovated rooms are nice. not the greatest craftsmanship but comfortable and clean.

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Excellent customer service and room very clean

By

May 23, 2017

The customer service excellent( very nice hotel and rooms recently renovated; very clean but beds too hard; not comfortable

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Wife's Recap

By

May 23, 2017

The beds were too high - difficult to get into - No lights for reading - no waste baskets

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updating

By

May 21, 2017

club

Some things were definitely missing. Large mirror in bathroom. Additional sink allowing one to brush their teeth while the bathroom was occupied. Full length mirror was removed.. Seems like something could be done with the wasted space by the door.

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Nice rooms and wonderful staff

By

May 19, 2017

We stay at this location often, the room we had was just updated and was very comfortable with plenty of lighting. Very clean look and nice layout. The staff was great to work with and very accommodating.

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Shopping holiday

By

May 12, 2017

club

Stayed for shopping at outlet mall and visiting Frankenmuth.
Hotel was updated and clean and modern
Breakfast was hot, great and large variety
would recommend top floor no one above you

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Pool

By

May 08, 2017

club

Nice swimming pool good for a little exercise after a long day of driving. Then head to the hot tub to relax and enjoy restful sleep when going to bed

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