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Rated 4.4 out of 5 by 261 reviewers.
Rated 5.0 out of 5.0 by Great staff The attentiveness of the staff was great. They were kind and had good eye contact and displayed great customer service. The room, lobby and surrounding area was very clean! Having the refrigerator , small sink and microwave was perfect! The staff was so great that we felt completed to write up our observations on in-house questionnaires. November 11, 2015
Rated 4.0 out of 5.0 by Nice stay Had no issues with check in, meeting room or guest room. Very comfortable November 10, 2015
Rated 5.0 out of 5.0 by Microwave and frig in the room Along with the king size bed I had, it was a pleasure to have a microwave and frig in the room. That was an unexpected addition. The hotel is back away from the heavy traffic, which is a good thing, but that location makes it a little difficult to find for an out-of-town person. November 5, 2015
Rated 3.0 out of 5.0 by nice room, weird experience, incorrect bill I am an IHG Club member and have stayed at a lot of Holiday Inn Express Hotels. I had something happen here that I've never experienced. In the middle of taking a shower the water went totally cold. I waited for warm water to return. After a minute or two I turned it off. Reported it to the desk and she told me I would not be charged full price for my room (which was one of two that me and my party were using). When my Amex bill arrived I was charged the full price. Other than that the room was clean and comfortable, although the noise from water use from other rooms was quite loud. Good number of electrical outlets for charging, good wifi and good breakfast. November 2, 2015
Rated 5.0 out of 5.0 by Excellent hotel We were there for 5 nights and given a spacious suite with a comfortable bed.There were plenty of restaurant choices close by. Most nights we came in to freshly made, warm cookies. Staff members we encountered were friendly. Breakfast was the typical HIE, but fresh whole fruit each morning...even though crowded when we were there, the breakfast was refilled quickly. Our last night night arrived back at hotel after a long day working and found our room unmade. Called desk to have Shane sincerely apologize, and come up himself with fresh towels and the works...even changed our sheets/made bed as well as gave us a credit for the night. We would highly recommend this hotel and plan on staying here again on our return to Birmingham. October 30, 2015
Rated 5.0 out of 5.0 by everything was great Fun stay...................................................................... October 29, 2015
Rated 5.0 out of 5.0 by Great service Called to request some specifics re: room and all were accommodated October 29, 2015
Rated 5.0 out of 5.0 by Nice hotel This hotel is a little older but is updated and clean. The staff was professional and friendly. I will be staying at this hotel in the future when I travel to Birmingham. October 26, 2015
  • 2015-11-24 T12:42:45.362-06:00
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