Rated 4.4 out of 5 by 194
Rated 5.0 out of 5.0 by War Eagle 73 Business Trip
Holiday Inn Express at Inverness 280 location is the best for in the Birmingham, AL area. Strategically located for a variety of needs. The hotel facility was excellent in every way. We enjoyed our stay.
May 4, 2015
Rated 3.0 out of 5.0 by Terry333 Facility needs updating
Upon arrival to our room, we found the pillows had no pillowcases. The TV screen was smudged, and the overall room appeared to be dark and not the cleanest. The chair had stains. The entire facility needs updating.
April 27, 2015
Rated 3.0 out of 5.0 by Tiredtoo 5 AM wake up call
If one should stay at this hotel, get a room far far away from the front desk and the "Administrative Office". At 5 am the administrative office door is slammed at each entry and exit by the hotel staff, over and over.
If one experiences such "frustration" and informs front desk staff, expect an excuse about how heavy the door is and to be told you should have done something about it rather that being asked, what can I do to remedy the problem.
If it had not been for the constantly slamming door and the lack of proper customer service/compassion regarding the issue this would have been an awesome stay.
April 25, 2015