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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.4

based on 587 reviews
94%
Recommend This Property

Ratings Breakdown

587reviews

  • 5 Stars
    350
  • 4 Stars
    179
  • 3 Stars
    29
  • 2 Stars
    22
  • 1 Stars
    7

Friendly Staff and comfy bed

By

June 23, 2017

club

The hotel was in an ideal spot for Birmingham Airport, check in was easy and the staff were all helpful and friendly. The lounge was comfortable if a little small, and the bar more than adequate. Parking below the hotel with no charges.

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Stay near the NEC

By

June 22, 2017

Nice hotel good for the team and convenient for the NEV

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Good value

By

June 22, 2017

club

The area is not the prettiest, but this is clean modern hotel with very friendly staff

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Overall a confortable hotel for a short term stay

By

June 21, 2017

club

All staff were warm and welcoming and gave a very good service

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Handy for a visit to the NEC

By

June 20, 2017

We stayed here for one night before visiting the BBC Good Food show at the NEC. Hotel is nice and clean and car park seemed secure.

Glad we ate before arriving at the hotel as no food was available on Friday evenings.

Disappointed with the pillows and could not tell the difference between firm and soft pillows.

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Excellent service

By

June 20, 2017

club

Easy to find great service clean rooms overall a relaxing and enjoyable experience

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Amazing nightstaff! Very accommodating

By

June 19, 2017

club

Great experience. Accommodating me fasting and opened breakfast for me before sunrise. Very friendly guys who work the night shift and an asset to the hotel

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Comfortable bed, human sized shower, great service

By

June 15, 2017

club

The hotel is modern with good onsite facilities, The breakfast both continental and cooked was very good. The wifi signal could do with a boost in the bedrooms on the 4th floor.

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Comfortable Stay

By

June 15, 2017

club

Nice experience during business trip. Staff is very friendly and concerned.

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good night's sleep

By

June 11, 2017

club

hotel was a bit tricky getting to - u turn needed on busy road. clean and tidy room, welcoming staff. large shower had handrail inside which was useful. could have done with handrail outside and by toilet for those with restricted mobility. breakfast good and free. pay for parking even with blue badge, but car park did not appear to be monitored and disabled bays were used by cars not displaying badge, and cars were parked over hatched area so restricting access Overall a good stay.

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Great staff

By

June 06, 2017

club

Helpful staff at check in..
Fantastic location
Good breakfast
Clean spacious rooms
Excellent value for money!

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Great all round!

By

June 04, 2017

club

Recommend staying here. Brilliant rooms with all you can ask for. Staff very helpful and breakfast is good to!

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