Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.7

based on 421 reviews
75%
Recommend This Property

Ratings Breakdown

421reviews

  • 5 Stars
    132
  • 4 Stars
    155
  • 3 Stars
    62
  • 2 Stars
    34
  • 1 Stars
    38

Excellent room

By

May 26, 2017

club

Pleasantly surprised to find my room (225) was much higher standard than a normal Holiday Inn Espresso - more like a Holiday Inn proper. Staff were great too. The only negative is the breakfast / bar area that looked a bit tired. Could really do with a makeover. Also not the nicest area of Birmingham but ideal for visiting Fort Dunlop.

Read More
Read Less

Great customer service and comfortable rooms and bed.

By

May 24, 2017

club

Great food and drinks. Rooms are clean and the beds are really comfortable not to talk about the welcome that was given to us by Sophia. We spent less than 5 mins at reception and then straight to our room. That's excellent

Read More
Read Less

Nice room, good breakfast, shame about the shower

By

May 23, 2017

club

In general we had a problem free stay, the room were clean and comfortable and there was a good sized TV. Also the breakfasts were tasty and easy to access, the only blot was that the water pressure seemed low on the shower.

Read More
Read Less

May break

By

May 13, 2017

club

Nice little hotel
Our second stay here, manager as always was very polite with us upon arrival showed interest in why we was there, also gave local recommendations on things to do, places to eat and how to get to the nec.

Read More
Read Less

needs updating and staff available

By

May 08, 2017

Have stayed at Star City HI previously and it was ok. This recent stay was disappointing. Bed had stains on divan. Toilet roll ran out late at night and not excessively used. Heating in bedroom turned itself on to 30 degrees at 2am! No staff on reception when checking out.

Read More
Read Less

Great room and lovely staff

By

May 04, 2017

club

Went to holiday inn star city for 1 night ,2 adults and 2 children. Room was good size , beds comfortable shower fantastic, Staff very helpful, enjoyed breakfast, kids not happy as no fried eggs!

Read More
Read Less

Very Comfortable

By

May 04, 2017

Everything was very good, just disappointing that there was no vegetarian option for breakfast, or greater choice of options (as at other HIE's that I've stayed at).

Read More
Read Less

Amazing service

By

May 03, 2017

club

We had a great time regarding our stay at the hotel. We could relax and not worry and the facilties or cleaniness as they were up to our expectations.

Read More
Read Less

Very friendly staff

By

May 02, 2017

club

On arrival I was greeted in a very friendly way by reception..the hotel is close to star city and the staff were helpful in directing me tfhere

Read More
Read Less

Close to restaurants

By

May 01, 2017

club

Could do with some updating but clean and close to lots of places to eat at. Very attentive staff.

Read More
Read Less

Clean, comfortable

By

April 29, 2017

club

The property was located close to where I had a business appointment.
With secure free parking was an important factor.
Room was spacious, clean and comfortable.
Well maintained, though one tile in bathroom ledge chipped.
Portable heater was fantastic, as a cold night.
Staff very friendly, some of them need more skills training,

Breakfast was an added bonus, though I felt the menu
For dinner was not exciting, quality average.

Read More
Read Less

1 night stay will be back

By

April 29, 2017

club

good as usual will be back again in june.
weekend stay over with friends in june

Read More
Read Less