Rated 3.7 out of 5 by 144
Rated 4.0 out of 5.0 by SarahN Daytime Front Desk Staff Great service and bedroom was clean
The overall hotel was good, unfortunately the location of where the hotel is situated is tired and not somewhere you would walk out of in the evening. The evening staff were not so available and seemed to hide themselves in the kitchen, which left front desk/bar open! The room was clean and the evening food was ok for an Express.
March 3, 2015
Rated 4.0 out of 5.0 by HarryCoe Bean Spacious room and good wifi
Returned to this hotel primarily for its location relative to my client's site and that I liked the relatively large spacious clean rooms.
Wifi is good and hassle free to log onto. Staff are efficient and responsive if maybe not quite as friendly or chatty as at some hotels I have stayed in with IHG.
Bed is large double and very comfortable. My only minor gripe is that there are no 13 amp sockets on the "bed" side of the room, so if using a phone charger or a docking station you have to power it up from the other side of the room.
Unfortunately the heating system did not seem to work well in my room as it tended to switch itself off after a short time and did not come on again. However the room temperature was not uncomfortable even with the heating off. Other room facilities fine, with tea and coffee making supplies always replenished daily. I didn't watch TV so I cannot comment on this other than to say the screen size is small in comparison to most hotels these days and the tuner is not built into the set, rather a separate satellite box with its own remote. Some may find this inconvenient.
March 3, 2015
Rated 4.0 out of 5.0 by guest888888 Relatively expensive, but comfortable hotel
I spend over 3 weeks there. Everything was ok, till the last day. I left something in my room and could pick it up only 14 days later thanks to "supreme effort" of the hotel staff.
Breakfast needs some changes.
Location god (close to Star city area) and it is quiet in the room when windows are closed. I they are open, there is the damped noise from the nesrest road.
Many parking places.
February 28, 2015