Rated 3.8 out of 5 by 217
Rated 4.0 out of 5.0 by Will 1001 Night in Birmingham - Star City
Hotel meet expectations. Clean, comfortable, I bit pricey, but it's close to the city. Good that its got free car parking.
November 25, 2015
Rated 4.0 out of 5.0 by LGB10 Everything was fine for one night
Room was fine, clean , Location was good , could park the car with no safety issues , breakfast was not great but ok for the price.
November 24, 2015
Rated 3.0 out of 5.0 by Bri77 Unimpressive
Once we found the entrance to the car park, which involved doubling back on a couple of roundabouts, check in was welcoming and easy, apart from the system rebooting.
As a Spire member, I was promised there would be complimentary snacks in the room.
Once in the room, we fell about laughing at the small packet of salt and vinegar crisps and stubby bottle of still water on the table that passed as said snack. This was in a twin room, so we had to fight over the bag! Based on Holiday Inn standards, I would expect at least a choice of crisp flavours, still and sparkling water in 500ml bottles, a soft drink and a couple of chocolate bars, especially as the hotel advertised its proximity to Cadbury's world! I know this is an HIExpress, but seriously?
The room was a bit tired although generally clean, but there were several big cobwebs on the ceiling.
Breakfast was poor. It used exactly the same ingredients as the HIExpress I normally stay at in Portsmouth, but they managed to make it almost inedible. You could have built a house with the pain au chocolate and mini croissants. The fruit was bruised, the egg insipid and when will someone in any HIExpress set a toaster to actually toast first time?
Check out was quick, but the staff member appeared bored and inconvenienced by our presence. Overall, very average.
November 19, 2015