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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 308 reviews
85%
Recommend This Property

Ratings Breakdown

308reviews

  • 5 Stars
    168
  • 4 Stars
    63
  • 3 Stars
    37
  • 2 Stars
    19
  • 1 Stars
    21

Wonderful night

By

July 19, 2017

club

I really appreciated the comfortable room and the ability to relax after a long drive. The survey didn't work right, but I would have given the hotel 5 stars across the board if it had.

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Good Hotel Value for Birmingham, MI

By

July 16, 2017

Charmaine was friendly and great as always in the breakfast area. The room was comfortable as well. During my most recent trip, the tv satellite went out multiple times because of the weather, so I wasn't able to watch certain tv shows. Overall it was a good stay

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Great staff

By

July 14, 2017

club

Samantha was in an outstanding front desk clerk. Anything I wanted and that she could do, she made sure I left with a smile on my face. Throughout our conversations I learned that she has only been there for a short stay and it seems as if she have met her career! Please let her know that she would go far in life!

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Friendly, helpful staff

By

July 13, 2017

Everyone was friendly and very helpful. We enjoyed our stay and will be back!!

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Wonderful Stay

By

July 11, 2017

Keep up the excellent customer services and the five star quality of the rooms. This is one of the best hotels in the area. You will not find a better hotel than this. Very business friendly and relaxing. Thanks for the excellent service and stay.

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Wonderful Stay

By

July 11, 2017

Excellent Hotel. We will definitely be staying here every time we are in the area.

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Wonderful Stay

By

July 11, 2017

Excellent hotel. Staff are very friendly and helpful. Everything was excellent from check in to check out. We will definitely be staying here every time we are in the area.

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Buena habitacion y personal amable

By

July 10, 2017

staff muy amable, hubo un error con mi cuenta pero el problema fue solucionado rapidamente

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Bed

By

July 06, 2017

platinumelite

The bed was very comfortable especially since I have a bad back I slept great

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Excellent Hotel

By

July 03, 2017

platinumelite

We had a great stay at this hotel. The room was nice and clean. The hotel has been update, so everything feels fresh. The lady that was in the breakfast room was very friendly and welcoming. The hotel is close to the hospital and the zoo. We would definitely stay here again!

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J. Garcia

By

July 02, 2017

club

The staff was very friendly and attended to all of my inquiries

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Staff and Stay

By

July 01, 2017

The staff at this hotel from the team that heads up the room cleaning to the welcome mat at the front door are spot on. The breakfast is amazing and you could not ask for a better group of people to be taking care of you while you are away from home. We enjoyed our stay and would stay there again.

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