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Rated 4.0 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff! Very clean hotel with friendly and accommodating guest services. June 29, 2015
Rated 5.0 out of 5.0 by Great service I found the front desk staff very friendly and helpful. I need to find a restaurant to eat and the young lady at the front desk was extremely helpful and offered her advice on choices. June 29, 2015
Rated 5.0 out of 5.0 by Comfortable Bed Brandi was wonderful checking my family in, she was very patient and made sure to get us the best room for our money. The rooms were clean and comfortable. Internet a little slow and the curtains did not close so the sun did wake me up. Overall a great experience and I highly recommend this hotel June 24, 2015
Rated 2.0 out of 5.0 by not what I expected The only bright spot on this visit was the hostess at breakfast. Ms Pat was very attentive to the items that needed to be restocked, was very visible during our breakfast, cleaned the tables immediately after patrons would leave, and came and picked up our empty trays and cups when we finished. I was so impressed by her professional manner and emphasis on her duties. As to the rest, it took us quite a while to figure how to turn the shower on, I kept hitting my foot on the chair at the desk because of the smallness of the room with 2 Q beds being so close to the desk, the only other chair in the room was made for a small child that no adult could be comfortable in. The lady at check in was rude esp when we found out that the free shuttle service advertised on the website was no longer available and it took my efforts and complaints to customer relations to get it resolved. This type of service and room is not what I would expect from the money I paid for it. In this instance, I was not a well rested traveler. June 24, 2015
Rated 5.0 out of 5.0 by Friendly staff and beautiful spacious room. My family was very impressed with this hotel. because of the friendly staff and beautiful spacious room. The great breakfast was wonderful. The location was close to the hospital that a family member was a patient in. After traveling from far away this was a home away from home for us. I would highly recommend this location. June 21, 2015
Rated 4.0 out of 5.0 by Very Clean I thought the rates for this particular site were a little high. The hotel was extremely clean and the staff were very nice. The bed could have been a little more comfortable, but was definitely not the worst I have ever slept on. Definitely request a room away from the elevator bank if you are a light sleeper due to operation noises from the elevators. I would stay here again if the need were to arise. June 17, 2015
Rated 4.0 out of 5.0 by Easy Stayed for a night using points, check-in time was about 20 seconds. No problems with room. June 17, 2015
Rated 5.0 out of 5.0 by Great Place For Your Stay I stay in the Birmingham area 1 -2 times per year on business. My first choice for location is the HI Express in Irondale. It's easily accessible from I-20 and is in a fairly quiet location. It's always clean and the staff is always friendly. Stay here with confidence. Don't put any wait on my sleep quality rating..........I NEVER SLEEP WELL IN HOTELS. June 15, 2015
  • 2015-07-03T09:53:08.992-05:00
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