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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 392 reviews
80%
Recommend This Property

Ratings Breakdown

392reviews

  • 5 Stars
    226
  • 4 Stars
    75
  • 3 Stars
    32
  • 2 Stars
    31
  • 1 Stars
    28

Fantastic staff, comfortable room, quiet, safe.

By

April 27, 2017

club

My goal was to be able to get away to
relax, have time to attend to some business,, read, and rest. And I achieved that goal.

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Could be good, but needs HELP

By

April 26, 2017

1st full day of stay for a visit to the area for a sportscar race, my Wife left the hotel after I did, when she returned they had not made up the room yet, and could not get in the room because key cards wouldn't work. The front desk said nothing could be done because everyone had gone home (Saturday). A nice gentleman came later in the day, identified himself as housekeeping but didn't have a clue what to do. He kept asking us what needed to be done, After a quick clean of a defective coffeemaker, empty the trash and exchange the towels, he left, no bed made no room cleaned no bathroom cleaned. A really lame explanation of why the key didn't work.
Day two, we got the room cleaned but the Keys didn't work again. Different excuse why this time. When my wife had returned to the hotel in the afternoon, she came up to the floor and discovered all the doors to all the rooms opened while staff cleaned, I cannot believe this is an accepted security practice as anyone could have wandered in. No apologies from the hotel staff, no adjustment to the bill,
I would love to have rated this place nicely but until they get some supervision or retraining this place gets a NO for my recommendations to teams and spectators

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Pleasant stay

By

April 25, 2017

club

We had a pleasant stay. Beds were comfortable. Nice staff. Adequate breakfast.

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Excellent sleep and excellent staff

By

April 21, 2017

club

I give it two thumbs up. Can't wait until next time

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Nice Hotel

By

April 18, 2017

platinumelite

Hotel is nice and clean and safe. I was not satisfied with how a issues was handled by staff and IHG

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Creepy

By

April 11, 2017

club

Creepy people hanging around late at night. Dirtty elevator.

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Comfortable bed, clean room, nice facilities

By

April 11, 2017

Nice clean hotel, easy access from expressway, large comfortable lobby, guest rooms and dinning. The downside was the additional taxes of 13% in Birmingham was not disclosed at check-in and poor breakfast bar Additionally, there was a 24% other taxes in Atlanta also not disclosed at check-in and no explanation could be provided. That's just wrong.

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Overall nice quiet stay

By

April 08, 2017

club

Able to rest for the night I was there. Quiet hotel

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Tired from travel

By

April 06, 2017

club

Driving to our family beach vacation exhausted and needed a good nights sleep. Found this hotel online, called and they saved us a room until we could arrive. Quick check in, very friendly. Nice, clean and quiet. Had a great breakfast to start our morning before getting back on the road. Would stay here again when traveling.

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Irondale

By

April 03, 2017

Nice hotel to stay in. Away from Bham metro area and some good restaurants nearby.

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Great Hotel

By

April 03, 2017

Great hotel, good relaxing atmosphere, convenient to with other ecumenical values

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Holiday Inn Birmingham

By

April 02, 2017

For only one night stay, the hotel impressed me as far as cleanliness, service, comfort, and quiet were concerned. Good hiking area but little as far as food in the area is concerned.

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