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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 375 reviews
88%
Recommend This Property

Ratings Breakdown

375reviews

  • 5 Stars
    228
  • 4 Stars
    79
  • 3 Stars
    31
  • 2 Stars
    22
  • 1 Stars
    15

CLEAN AND QUIET!!

By

March 28, 2017

club

This hotel was great! Close to all the places we needed to go. The room and rest of hotel was very clean and smelled good. The room has an AMAZING bathtub!!! Breakfast was good with a large variety of food. Staff was polite and helpful. We will return!

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cordial and helpful staff

By

March 25, 2017

club

I enjoyed my stay with the facilities allowing me to easily work during the day, enjoy the evening dinner nearby and return to a very comfortable room that allowed me to complete my work before retiring and resting the night comfortably and quietly. The next morning I was able to go to a decent breakfast in the Great Room and return to my room and prepare for more meetings in the hotel conference rooms and business centre. My departure was smooth and very quick allowing me to return home conveniently

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Overall impression

By

March 22, 2017

Staff were wonderful. Accommodating of pets appreciated. Breakfast decent. BUT my negative impression was the state of the bathroom, in particular the bathtub/shower area which was not clean, paint peeling and the tub had blood stains all over that looked like someone had been bludgeoned to death in it!! Awful.

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Traveling

By

March 22, 2017

platinumelite

Great place to stop over for the night while traveling back from our winter getaway fro the snow and cold of the great white north,

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Pet friendly

By

March 20, 2017

club

Excellent pet friendly accommodations had 2 room for 4 children and 2 dogs

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Would stay agsain

By

March 17, 2017

club

The staff was great. The hotel and rooms were very clean. The beds were uncomfortable. Breakfast was not up to par.

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Great stay

By

March 11, 2017

club

I had been driving all day and new that the Holiday Inn Express would give me the restful night I needed. I was right. Breakfast was very good.

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Very nice stay

By

March 04, 2017

club

The couple of nights I stayed here were a mini get away due to a few stress filled weeks. The only real issue I had was with the internet speed. However, since my lap top is older it could have been the reason the speed seemed slower than it should have been.

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Great service and Quality!

By

March 02, 2017

club

Everyone was great! Every room was clean and very comfortable!

Posted byHotelStaff
March 03, 2017
So glad you enjoyed your stay with us. Thanks for the comments.
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Exceptional customer service!

By

March 02, 2017

club

Our experience at the HIE West in Bloomington was extremely positive. Everything was very clean and the accommodations were relaxing and comfortable. We had a problem with our microwave and were provided exceptional customer service when we let the staff know about it. We were treated to the best service and some of the best accommodations on our 6,000 mile road trip! We would highly recommend this hotel.

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Heating Vents

By

March 01, 2017

club

There was no way to adjust the flow of air from the heating vent in our room. We did not like it blowing directly on the bed.

Otherwise, the room was great.

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Poorly maintained hotel

By

March 01, 2017

club

New carpet in the halls. Disrepair bathroom. Check out room 203. Terrible. I do not need 50 characters to describe the poorly maintained room

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