Rated 3.9 out of 5 by 227
Rated 5.0 out of 5.0 by ckrn1 great service
great staff,good location, transportation to and from airport great
July 8, 2014
Rated 4.0 out of 5.0 by Anderson7156 Feels more like an older Holiday than a Holiday Express
The room did not seem as modern as most Holiday Inn Express' that I've stayed at recently.
The room was clean, but not updated. There was a sharp piece of metal sticking out from underneath the bed frame on one side. We were lucky we noticed it before stepping on it as we got out of bed.
The shower made a high-pitched noise when ran on high.
The wifi was terrible. Constantly going in and out to the point that it was basically not useable.
Great breakfast, clean, good price for the location.
Requested "lowest floor possible".. were placed on the very top floor at the room farthest on the end. So "lowest floor possible" got me the very farthest room possible.
July 7, 2014
Rated 5.0 out of 5.0 by Hemiblue Good place to stay to see the Twins
This Holiday Inn Express is a great place to stay to see the Minnesota Twins, just take the hotel bus to the Mall,then take the light rail to Target field( you need the 6 hour pass) . Go to game !! , then take the light rail back to the Mall and the motel bus will pick you up. No traffic, no parking cost, no hassle !!
July 6, 2014
Rated 3.0 out of 5.0 by unused nickname Staff needs more training
Room - o.k. /
Staff - not so much /
Continental breakfast - Needs more chairs
July 3, 2014
Rated 3.0 out of 5.0 by Goobus Average but clean
The hotel was extremely busy due to a number of events. Our room was late being clean and had to wait to check in. The rooms are small but the beds are comfortable other than the tiny pillows. During peak time the water isn't hot and he drains slow. The rooms were clean and the breakfast was decent. Customer service is very good and the entire staff very pleasant. Suitable for a one or two night stay but longer stays especially with a family is a bit cramped.
July 3, 2014
Rated 5.0 out of 5.0 by tabstas Very courteous staff
We met our family at Holiday Inn Express and had two rooms. We were greeted by numerous staff during our stay and they were very polite. We used the pool which was clean and well stocked with towels. Breakfast was very good.
July 3, 2014
Rated 2.0 out of 5.0 by lori7777 So So
Not what I would have expected for what I paid. Breakfast was good and bed was comfortable. Internet hardly worked. Shower had no water pressure and the bathroom could have been much cleaner.
July 2, 2014
Rated 3.0 out of 5.0 by Chester4826 Mall of America
The room was very small...one of the smallest holiday inns i have stayed in. Also there were some issues with the staff when booking (I was double booked and it took about a week or so to get the credit card situation sorted out). The price was fair for what we got, but this hotel gets nothing more than an average score. Again room was very small....
June 30, 2014