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Rated 3.9 out of 5 by 568 reviewers.
Rated 4.0 out of 5.0 Convenient for Airport and Business Selected Holiday Inn Express - Minneapolis Airport because of its location, price, and confidence in the IHG-brand hotels. The Front Desk Staff was very pleasant and easy to work with. They were efficient in checking me in yet let me know that they were willing to engage me in conversation about my stay and possible interests while I was in Minneapolis. The airport shuttle worked perfectly for my early morning flight and they even had some muffins and coffee waiting even though the kitchen wasn't yet open. I travel 20 -30 weeks per year for work and count on a good price with business amenities and convenient location. Kudos to the staff. High marks on all counts. July 29, 2015
Rated 4.0 out of 5.0 by Front Desk Jocelyn at the front desk was very helpful and friendly. July 29, 2015
Rated 3.0 out of 5.0 by Great Front Desk The Best Front Desk I'v every seen at check in Friendly, cheer and helpfull July 29, 2015
Rated 3.0 out of 5.0 by Not again The place was dirty Just look at the Mouse pad the front clerk is using to check in every single guess. Gross The front doors need paint drastically the elevators are sloppy July 27, 2015
Rated 3.0 out of 5.0 by July 2015 Room was clean and comfortable. Common areas were worn and never appeared clean. Cleaning service missed my room one of the 3 nights I was there. No, my Do Not Disturb sign was not displayed. Do not suggest this property. I was not recognized as an IHG member. July 26, 2015
Rated 3.0 out of 5.0 by Don't expect anything and you won't be disappointed The desk clerk who greeted us was pleasant and friendly. Others were not very accommodating. Upon arrival, our room was cold so we adjusted the temperature and then went out. When we returned several hours later, the room was still cold. Upon calling the desk, we were told that someone would bring up a space heater because the temperature controls did not work. At breakfast, there was no hot water. We asked for some, it never came. When we told the person at the front desk, she commented that breakfast had ended. There was no concern that the breakfast was lacking during the posted hours. We stopped at the front desk to question our bill. We had been charged a greater amount than what was agreed to. The desk clerk argued that that wouldn't occur. Really? Will not stay at this hotel again! July 25, 2015
  • 2015-07-31T12:13:08.333-05:00
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