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  • 1 888 HOLIDAY
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Rated 3.9 out of 5 by 436 reviewers.
Rated 3.0 out of 5.0 Shelter during a storm I arrived at the airport from Atlanta at 1030pm hungry and tired. I called the hotel and asked Joe or Zoe (a woman) to send the van to get me. She said they can only send it when I was at the pickup point. I called again as requested and myself and three others waited 30 minutes for the driver to show up. (We called the hotel at least 4 times and were told the driver was there 15 minutes before he actually came. SHE COULD CARE LESS! We then took an unwanted tour of the mall of America parking lot looking for passengers that did not exist before arriving at the hotel My goodness, the oldest and most outdated holiday inn express I have experienced and boy were they proud of it according to the price I was charged. Of course no food and no plug inns available for my devices that require charging. The front desk people in the morning were nice as was the van driver who was very attentive This hotel needs the wrecking ball! February 28, 2015
Rated 4.0 out of 5.0 by Estadia en general Las expectativas con respecto al hotel fueron las deseadas-limpieza-seguridad-confort-atención por parte del personal del hotel. Hubo problema una noche con el funcionamiento de la calefacción, que se resolvió rápidamente. Si sugeriría efectuar mejoras con respecto al desayuno- más opciones, pues creo que va más que todo enfocada al tipo de desayuno seguido por el norteamericano February 26, 2015
Rated 5.0 out of 5.0 by Great Breakfast Good selection of hot food for breakfast, great coffee. Shuttle service that was very attentive to guest needs. Refrigerator in room was bigger than most, which is nice, and the beds were very comfortable. February 24, 2015
Rated 3.0 out of 5.0 by Close to airport and accessible to freeways The bed and bedding was the same as found at other Holiday Inn express locations. Breakfast was the same as other locations and the cinnamon rolls were great.However the room and property generally felt a bit older than other locations I have stayed at. I was also disappointed that we did not receive a welcome snack for being members as we have received at other locations. The staff was nice and friendly. February 24, 2015
Rated 4.0 out of 5.0 by Close to Mall of America Friendly staff and clean rooms. Breakfast is very good with many choices. Shuttle service is very good and on time. February 22, 2015
Rated 3.0 out of 5.0 by It was a comfy room Pretty disappointed with the Cold pool and very lukewarm hot tub . February 22, 2015
Rated 5.0 out of 5.0 by Good service Rooms may need renovation, pillows were very hard , overall service was excellent, very friendly staff at the front desk and breakfast area. Breakfast variety was very good as well. February 22, 2015
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