Rated 3.9 out of 5 by 564
Rated 3.0 out of 5.0 Not again
The place was dirty
Just look at the Mouse pad the front clerk is using to check in every single guess. Gross
The front doors need paint drastically the elevators are sloppy
July 27, 2015
Rated 3.0 out of 5.0 by KimSing July 2015
Room was clean and comfortable. Common areas were worn and never appeared clean. Cleaning service missed my room one of the 3 nights I was there. No, my Do Not Disturb sign was not displayed. Do not suggest this property. I was not recognized as an IHG member.
July 26, 2015
Rated 3.0 out of 5.0 by Traipser1 Don't expect anything and you won't be disappointed
The desk clerk who greeted us was pleasant and friendly. Others were not very accommodating. Upon arrival, our room was cold so we adjusted the temperature and then went out. When we returned several hours later, the room was still cold. Upon calling the desk, we were told that someone would bring up a space heater because the temperature controls did not work.
At breakfast, there was no hot water. We asked for some, it never came. When we told the person at the front desk, she commented that breakfast had ended. There was no concern that the breakfast was lacking during the posted hours.
We stopped at the front desk to question our bill. We had been charged a greater amount than what was agreed to. The desk clerk argued that that wouldn't occur. Really?
Will not stay at this hotel again!
July 25, 2015
Rated 2.0 out of 5.0 by Daniel8691! Understaffed
Checked in on a Sunday night, and there was one staff member to handle four different groups checking in; very long process. More than 30 minute wait at the airport for shuttle service (on hold with the hotel for 17 minutes waiting for shuttle status). Wake up call never came, so fortunately we had backup.
July 23, 2015
Rated 5.0 out of 5.0 by mgibs21 Best sleep I've ever had at a hotel
The bed was life tiny little clouds, all perfectly placed for me and my girlfriend to sleep on. Never had such ease and comfort sleeping in a hotel. Was definitely a great choice and the breakfast was so much better than I ever expected for a free meal.
July 23, 2015
Rated 5.0 out of 5.0 by K123456789 Great place near airport
I used the park and stay feature. I stayed the night before my flight, left my car at the hotel, and received a free shuttle ride to and from the airport. Easy!
July 23, 2015
Rated 2.0 out of 5.0 by timberline58 Power outage not handled well
We stayed at this property to attend a concert at Target Field. From the inability to check us in (power outage) to the lack of shuttle service after the concert the experience was not good.
July 22, 2015