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Rated 4.6 out of 5 by 248 reviewers.
Rated 5.0 out of 5.0 by room was very comfortable Great stay i would recommend this hotel. The breakfast was very good, the first time i had ever seen automatic pancake makers. It work great tasted very good. February 28, 2015
Rated 5.0 out of 5.0 by Excellent Hotel! Will definitely stay here again! Great staff that was very friendly and accommodating. Clean rooms and super comfy beds and pillows. Excellent hotel!!! February 28, 2015
Rated 5.0 out of 5.0 by Great staff. Due to unknown length of family members hospital stay my departure date was open-ended, the front desk staff made schedule changes to fit my requirements, with out question. Nice feeling to have when dealing with medical issues, if we have to come back at a later date, this is where I'm staying. February 26, 2015
Rated 5.0 out of 5.0 by Room Excellent room and facility. The only concern was the breakfast. The warm foods were cold. February 26, 2015
Rated 5.0 out of 5.0 by Nice place! Only thing that would be nice is if the Heater/AC unit had an Auto setting for the fan on the heat setting. Fan runs 100% of the time on heat. February 25, 2015
Rated 4.0 out of 5.0 by Great staff and clean hotel We had a to switch from a near by hotel we booked for our trip that was filthy and needed a nice place short notice. Staff was very nice and the hotel was clean and safe. Thank you Holiday Inn! February 24, 2015
Rated 4.0 out of 5.0 by Good Hotel Overall good hotel, friendly staff and clean rooms. As always cinnamon rolls hot and fresh February 20, 2015
Rated 3.0 out of 5.0 by Excellent Customer Service We traveled to Minnesota for a shopping spree at the Mall of America. We did not spend a great deal of time at the hotel but did find the rooms to be comfortable and clean. The bathrooms were very small as was the pool area. We used the shuttle service each day for our trips to the mall. Although we signed up and reserved a time for the shuttle, somehow it was overbooked and we had to wait. The return trip from the mall was a bit chaotic as well due to the numbers trying to get on the shuttle. The second day it was less busy and was much better. The drivers did the best they could with the circumstances. The plus for this hotel is the staff. From the time I called to get information before making my reservation to completing the reservation, Kristina was awesome. She also happened to be working when we checked in and answered our questions and provided us with information we needed for our stay. All of the staff we encountered including the shuttle drivers were very pleasant and provided excellent service. February 19, 2015
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