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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 552 reviews
92%
Recommend This Property

Ratings Breakdown

552reviews

  • 5 Stars
    410
  • 4 Stars
    81
  • 3 Stars
    28
  • 2 Stars
    18
  • 1 Stars
    15

Express on HHI

By

June 26, 2017

Property is fairly well maintained. Think the bathroom could use an upgrade, looked old and overused in the shower and lavatory area.

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Great location and wonderful check-in experience

By

June 24, 2017

This was our first time visiting the Bluffton area. The location was great, very knowledgeable staff at the front desk when asking about things to do and see. Will definitely stay at this location on a return visit to the area.

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great breakfast

By

June 22, 2017

i was a walk in at 10pm because my reservation at another Hotel was very displeasing and the front desk lady did everything she could to help, gave me a room and gave me a little discount and save the day she was very understanding and curtious

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Home away from home

By

June 21, 2017

I stay at this HIE property every time I am in town and I've yet to be disappointed. The facility is always clean, staff are always friendly, and never any issues. I will continue to stay here when I'm in town. Keep up the great work.

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Excellent Place to stay at.

By

June 21, 2017

club

The staff was very friendly and helpful and I really felt a family like atmosphere there and I was able to enjoy myself and relax. I work 3 jobs and each one has me dealing with people and the customer service and friendliness and the presentation of the hotel as a whole was superb! I would highly recommend anyone wanting to visit a great place like to visit a great hotel like the this one!

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Beds

By

June 20, 2017

club

Could use new beds. Were not very comfortable. Other than that everything was fine.

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Friendly staff

By

June 20, 2017

club

The room was comfortable and the staff was very friendly

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Smells

By

June 19, 2017

Old, worn and smelly. That's about all there is to say.

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Great location and staff

By

June 18, 2017

club

Very friendly staff. Clean rooms. Good location. . Breakfast was good . Surrounded by many retail stores for convenience. Safe area.

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Never again

By

June 17, 2017

club

Well the room had a strange smell. The bed was too soft it make my back hurt, The staff were great but they did not have any rooms with new beds. The coffee was too weak for me, The hotel look good until you took a closer look. I had to cut my visit short because of the pain in my back from sleeping on the soft mattress,

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Enjoying overall experience

By

June 13, 2017

club

5 stars excellent service great staff and the breakfast was awesome. The manager from Indiana was very enthusiastic and extremely welcoming. She set the tone and everything afterward followed. 5 stars.

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Good for the money!

By

June 09, 2017

platinumelite

Friendly, clean and safe. Will be using this hotel in the future for business almost every week.

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