Rated 3.7 out of 5 by 257
Rated 5.0 out of 5.0 by Rocking Billy Nice clean room
We chose this hotel because we had stayed here previously in April and the check in lady remembered us and we were told that we were staying a new refurbished that had been completed that day and we were not dissapointed
September 29, 2015
Rated 5.0 out of 5.0 by travelleri57 Good value for the price
enjoyed our stay in Bonita Springs
good location near shops and near the beaches
September 14, 2015
Rated 5.0 out of 5.0 by Neurorad Completely Renovated Room, Clean and Comfortable
I stayed at Holiday inn Express, Bonita Springs for a business trip in Naples. Signage for the property is not well seen from the main road, so one needs to look for the street signs to gain access to the property entrance.
This property was being renovated at the time of my stay, with new equipment in the lobby waiting to be installed. The lobby floor was not quite finished, but clean. The central dining area was well maintained, with standard Holiday Inn Express breakfast fare. Yet I did have a complementary cup of tea prior to retiring for the night.
My hotel room was absolutely clean. It had two queen beds, perfectly made with comfortable pillows. The bathroom was remodeled. The lighting behind the large vanity mirror was a bit strange, with backlighting surrounding the square mirror. It works, but not the best. This is not a waterfront property, but I did not need such for this stay. There is an outside pool, which I did not use.
Overall, I had a terrific stay and this facility, and was well rested. Location was fine, with easy access to regional roadways. Maybe a 10-15 minute ride to Ft. Myers. There is a Steinway store just down the road a bit, for those interested in high end pianos. i highly recommend this property to all staying in the Ft. Myers area.
September 12, 2015
Rated 5.0 out of 5.0 by Rsarg1 Comfortable bed and great service
It was a quiet comfortable stay the staff was very accommodating. It's always a pleasure to stay here when I'm in Bonita Beach.
August 26, 2015
Rated 5.0 out of 5.0 by vwred holiday inn bonita sprint
Buen hotel para relax.Cerc de las playas y entre Naples y Fort Myers ,infinidades de amenidades y lugares de interes donde disfrutar .
August 20, 2015
Rated 4.0 out of 5.0 by suzydu Staff was Great
We have stayed here before and will probably stay again once construction is finished.
We had a few ants in our room. The AC was not working when we got there but Maintenance fixed it within 10 minutes. The staff was very courteous and helpful..
Over all it was a good time!!
August 19, 2015
Rated 4.0 out of 5.0 by DH71 Nice staff during renovation
Nice enough, while renovationg. Slept well, decent breakfast.
August 16, 2015
Rated 1.0 out of 5.0 by Business Traveler Tim Where's my points for this lousy hotel!
Facility under renovation. Very dirty hallways and front entrance. Dust all over the front desk, furnishings and restaurant area. Front desk employee overwhelmed with negative complaints from other customers.
My reservation is for a suite....it had no desk. I am a business traveler and assume a desk will be in very room. Front desk employee looked in other rooms and called manager to determine that all the desks had been removed during the renovation. For the inconvenience, I was offered 1000 bonus points - which, incidentally, I did not receive. Not receiving the offered points just shows how much the management of this property did not care about what kind of impression they left with their customers.
When back in original room, and moving the table around so I can use it as a desk, I found how filthy the rooms actually was....fingernail shavings on the floor, hairs on the bathroom floor and a remote control that did not work. Not even a plastic bag for the ice bucket, but....the AC was great and a new refrigerator! Yeehaw!
Lastly, due to my IHG Status, I should be offered bonus points or an amenities bag whenever I check in. This was not offered by the Front Desk Employee on date of check in 8/11 - #64038736.
Not a good experience and I do not recommend this property unless you are not use to the regular level of service received from most IHG brands.
August 16, 2015