Rated 4.3 out of 5 by 131
Rated 3.0 out of 5.0 by Bruins74 Great Location
At 1st the picture online seemed misleading compared when you arrived and seen the hotel in the middle of the block. Just shocked at the start. Once inside the staff were very friendly and knowledgeable of area attractions, decent family restaurants, and some area hot spots or points if interests. The rooms are modern, clean, and roomy. The warm breakfast has lots to offer. The only issue is if you get a room facing Friend Street after an event at TD Gardens or on the weekend when the bars in the area close, the noise is a bit of a disturbance. Overall a good place to stay and kudos to your staff especially Anita.
February 9, 2014
Rated 5.0 out of 5.0 by Mother of a BC student superb guest service, very comfortable rooms, super amenities
I stayed at this hotel for three days and then for one extra day at the end of the week. From the beginning of the time I arrived, everyone was super helpful and patient with all my questions, and I saw them at the front desk also helping everyone else consistently.
I was allowed to check in 90 minutes before the regular time when i was not feeling 100% which was wonderful.
I was always greeted by friendly staff.
I loved the breakfast choices and chose the hotel for its proximity to Mass General and not being from Boston, did not even realize I was at the Garden and in the midst of such upbeat excitement!
I loved it. Also wonderfully easy to reach everywhere with the North Station stop right there.
I would return in an instant. GREAT thanks to all - unfortunately I only remember the names Christine and Amy but ALL, and I do mean ALL, the staff went above and beyond.
February 9, 2014
Rated 3.0 out of 5.0 by boston5673164631 ACROSS FROM THE TD GARDEN!!!!!
Nice clean hotel in a great area....across from TD Garden and lots of pubs and places to eat.
I entered on-line "late check-out", and also confirmed at front desk at check-in and they told me 1 p.m. - great!!! :) THAT IS IF THEY TOLD THE MORNING STAFF who woke me up knocking on door and ringing the phone at the same time after a long night at a concert. The staff was apologetic though.
Breakfast staff and front desk on departure were all very nice.
February 6, 2014