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Rated 4.3 out of 5 by 452 reviewers.
Rated 5.0 out of 5.0 Vacation in boston Great Staff! Very knowledgeable about getting around Boston. Thanks! November 29, 2015
Rated 1.0 out of 5.0 Worst hotel stay ever Front desk had issue checking me in - I booked with points and the paperwork kept coming out with a room rate. Finally got my room key packet only to find she forgot to write down my room number. Later that night the desk called my room to tell me they couldn't find my paperwork and wanted me to come down and show my ID and credit card again. I told her I was already in bed. She made me find my reservation in my email and give her my confirmation number. I went to sleep only to be awakened by the staff knocking on my door to ask for my name again. I had an early flight the next morning and did not appreciate being awakened due to their neglect. Not a place I'd like to go back to November 27, 2015
Rated 5.0 out of 5.0 by Friendly staff. I forgot my sons pack and play and home and the staff very kindly got us on for our room. November 26, 2015
Rated 5.0 out of 5.0 by Great Value Once a year I attend the same convention and the organizers always offer discounted hotel rooms at a competitor's venues. I usually look these over and ultimately conclude that HIE is the best value and convenience for a hotel in the vicinity of downtown Boston. The shuttle service makes getting to downtown and the convention a snap, and the proximity of the the subway to the hotel makes getting back to the hotel easy at any hour. Parking is free, not "discounted". The free breakfast while predictable, gives me a great start without loosing time in the morning. The rooms are well equipped and the hotel is compact so getting to the "front door" fast and convenient. November 23, 2015
Rated 5.0 out of 5.0 by Great location, fantastic staff Whether you need to get in to town or want to drive out, this hotel is in a fantastic location for both. Rooms are of a good size and have good amenities; breakfast is plentiful and Miranda is excellent at making sure that everything is well stocked. All the guests love her. It's great that tea/coffee/juice is available all day. Lounge areas good and comfortable; mini gym and laundry room tucked away. On reception both Gina and Carol make you feel like part of the family. Carol was like that lovely pair of slippers that you crave after a long hard day - so full of warmth, welcome and her smile is like a big hug. November 23, 2015
Rated 4.0 out of 5.0 by Good hotel outside center of Boston with easy access to public transportation I stayed 3 nights at the HI Express Boston for a business trip. There was something unusual going on in Boston, as hotel prices were very high at the time throughout the city. The Holiday Inn provided an excellent price-to-value ratio with its clean and comfortable room, included breakfast, reasonably-priced airport transportation, and small, but sufficient gym. For a foreign visitor to the USA, also the proximity of a Target store and a few specialty stores, along with a couple of reasonably priced restaurants within walking distance were a definite plus. HI Express breakfast is standard, but as it is always included, it's a nice way to start the day, in particularly for a business traveler with no possibility to expense meals. The hotel is also within walking distance to the Andrew station on the red line of the Boston subway system. The station is on the other side of the freeway, but there is a bridge right next to the hotel leading to the station, which is only one block away. November 20, 2015
Rated 4.0 out of 5.0 by comfortable but cramped room we would stay here again because of the value and the ability to walkto the subway within a mile...we were here to sight see and had an enjoyable tim but had to go subway or taxi every where we went... November 15, 2015
Rated 5.0 out of 5.0 by surprise the hotel was a little further from the airport than I had thought but all in all it was a good experience. November 14, 2015
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