Rated 4.1 out of 5 by 335
Rated 4.0 out of 5.0 by ALLYNPAUL Good experience, super friendly staff
This is in a great location, lots of shops and restaurants very close by. Not too far from the beach either. (a few minutes by car)
June 26, 2015
Rated 1.0 out of 5.0 by WasLoyal Housekeeping nightmare, no response from manager
Checked in to a disgusting poolside room that wreaked of fish, had what I hope was pizza sauce stains above the bed, and something else splattered all over the wall by the door.
Poolside room would have been great but poor sliding door quality meant ridiculously loud and not at all relaxing.
Mold and mildew in bathroom.
We stayed because we were exhausted and the front desk gentlemen did seem genuine in wanting to help us though he didn't have another room for us.
The kicker was that I left my bag on Saturday morning hanging behind the bathroom door. Got 5 hours away and called when I realized it. Girl that answer said she couldn't help, didn't have a key, call back tomorrow. Called Sunday, "no, we don't have anything like that, sorry." Called again Monday to check with housekeeping staff - never saw it. Have now left 3 messages for the Manager and not received a call back. It's been 11 days. It seems perhaps someone would prefer to keep my jewelry and my medication rather than to admit to finding the bag. (Note, we went straight from hotel to car right outside the door, made no other stops.)
June 23, 2015
Rated 5.0 out of 5.0 by BJishere What a Place to live while conducting business
I was in town for a business trip. I stayed at the Holiday Inn Express for 3 nights and 4 days. I felt like I was at home. Thanks for the wonderful experience
June 15, 2015
Rated 5.0 out of 5.0 by jimmyss Excellent Staff!
Can't say enough about the Front Desk Staff, they were courteous, friendly and helpful with questions had.
Breakfast was great nice variety of food with the Kitchen Staff re-stocking items quickly.
Room was neat, clean and comfortable with an excellent rate.
June 14, 2015
Rated 2.0 out of 5.0 by HG700 Great service
need to spray for ants they are everywhere , can't even sit a coke down for two hours they are in it ! and replace matress, great staff , fun pool to swim and sit around and relax.
June 13, 2015
Rated 1.0 out of 5.0 by East_coast_worker Needs Major Work. I wouldn't reccommend.
Probably the worst Holiday Inn Express that I've stayed at in the last 3 years. Doesn't even come close to what a Holiday Inn Express should be. Having a newish lobby doesn't make it a nice property and doesn't make up for the poor room quality. The hotel is in major need of a renovation or needs to be kicked out of IHG.
-The room had a giant crack in the ceiling that had recently been patched but not painted.
- Peeling wallpaper and many dents.
- No refrigerator. First HI Express that hasn't had one.
- The worst part are the windows that face the pool area. The single pane windows are probably from 1980 and don't insulate or reduce the sound from outside at all. So forget it being quiet until about 11pm.
- The elevator was broken.
- Ice machine on the 3rd floor was broken
- Bed had a poor quality memory foam topper to try to cover up the really old mattress..
- It was insulting to get the slip with the checkout bill stating that we should rate the hotel a 10.
The staff was fine and nice, but I wouldn't recommended this hotel or stay here again.
June 12, 2015
Rated 3.0 out of 5.0 by jax team Needs a major renovation
No electrical outlets for computers or cell chargers. No refrigerator. No laundry facilities. Rooms very clean, but tired looking. Staff friendly and helpful.
June 12, 2015
Rated 1.0 out of 5.0 by FL Frank Travels with FL Frank
My wife and stayed for one night and personnel expeditiously provided an early check-in when I called in transit. The breakfast was phenomenal and offered many options other than the SOS (Military term as I'm retired) that I crave. I got up at O dark thirty and utilized the spa and heated pool that were exceptional; under the stars and the moon.The day 2d shift personnel and mgr. provided sites other than the one that I was aware of. We had a terrific experience and will return to take part in other nearby activities.
Thank you Holiday Inn
June 10, 2015