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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 748 reviews
90%
Recommend This Property

Ratings Breakdown

748reviews

  • 5 Stars
    522
  • 4 Stars
    131
  • 3 Stars
    47
  • 2 Stars
    28
  • 1 Stars
    20

Great hotel

By

May 20, 2017

Clean family-owned Hotel with very friendly staff it has been recently remodeled a quiet setting off the highway did deer come down into the parking lot to feed and the atmosphere is great very quiet at night away from the rest of the town

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Great Branson location.

By

May 20, 2017

club

First time visit to Branson, MO. Hotel is located about a block off the busy hwy 76, easy to locate. Quiet property. Nice sidewalk for taking a long, morning walk. Room had two queens and the two of us did not feel cramped. Refrigerator, microwave, and Keurig coffee maker were nice. Ice machine and laundry at end of the hallway. Hair dryer and magnifying mirror in bathroom. The split bathroom was nice for two women! Toilet, sink, and shower/bath in one room....and separate sink/mirror outside of bathroom.
Hotel is "newer" looking and facilities appear newer.
Wish they would upgrade the quality of their shampoo and soap....but not a big deal.

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Branson

By

May 20, 2017

Very poor room was musty and smelled like a wet dog. Lady brought in room freshener the carpet was filthy hair in sink and tub that wasn't ours!

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Not a Good IHG Example

By

May 17, 2017

My wife and I usually enjoy IHG properties, however this particular hotel does not come close to what we have experienced before on any IHG property. Hallway carpets need replaced, Rooms need carpet cleaning (to get the musty smell out), game room games need to operate correctly. The staff we encountered were polite, courteous, and informative. The hotel is in a good area.

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3 nights in Holiday inn

By

May 17, 2017

customer service was above average this site was well above some of the others I have stayed at. Very clean inside and out, you can tell they care about their customers. It was great to be able to buy show tickets inside the lobby and plan your day by that. Even though the hotel was just about full every seemed happy and satisfied. Good experience there compared to some I have had.

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Comfortable bed, great pool for the kids

By

May 17, 2017

club

Enjoyable stay - wished the room would have not had a slight mold smell. Other than that - great location and stay.

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Great service/ Bed

By

May 12, 2017

The staff was very helpful. One bed in our room was wore out. Making it very uncomfortable.

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Room comfortable

By

May 05, 2017

Great breakfast .Room clean and had refrigerator and microwave

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Nice room -- Cool and comfortable

By

May 04, 2017

platinumelite

Upon arrival, the desk rep explained that the boiler had been out but had been fixed. She said it would be several hours before the water was "hot." My evening shower was tepid, but bearable.

The toilet needed attention. The handle had to be jiggled when flushed to stop running. I forgot to mention that to the desk.

Generally, I am very pleased with this hotel. Whenever I go to Branson, I try to stay here or the other HIE.

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Comfortable bed and great service

By

May 04, 2017

We had a penthouse suite. It was cheerful and comfortable. And we had great service. All the employees were very friendly making us feel welcome. In short we recommend this hotel.

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Comfortable Beds and Great Service

By

May 03, 2017

club

This is our third stay here. We love the location. The beds and pillows are very comfortable. The rooms are quiet and clean. The staff is friendly.

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Great Breakfast Lady

By

May 01, 2017

The Sr. citizen lady running the breakfast room each day was very pleasant. She went out of her way to ensure our breakfast was beyond our expectations. Everything was stocked and at the proper temperature. She represents your staff very well.

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