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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 367 reviews
90%
Recommend This Property

Ratings Breakdown

367reviews

  • 5 Stars
    256
  • 4 Stars
    66
  • 3 Stars
    18
  • 2 Stars
    18
  • 1 Stars
    9

Good value

By

May 28, 2017

platinumelite

Friendly staff. Convenientlylovates to Chateau Elan.

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Nothing to do

By

May 25, 2017

If you are on vacation move on to another HIE because there is nothing to do in Braselton.

All they served for breakfast while we were there is Pork and Turkey Patty Sausage. YUCK. What happened to the bacon people!

Also because I used Rewards Points I was told that I don't get a final bill even though I paid for the Pet Fee. I never received a receipt.

The Housekeeping Staff were excellent and kept the place clean and they were very nice.

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terrible room

By

May 15, 2017

club

this room was way too small
this room was to small

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Comfortable bed

By

May 13, 2017

Great bed. Easy access to stairway and elevator. Breakfast was standard HI Express but well maintained. Overall great hotel stay.

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Friendly, well-mannered, courteous staff with a touch of humor

By

May 11, 2017

Comfortable beds, clean room. No complaints for the price. The staff were excellent with a good dose of southern charm and humor.

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poor beds and HVAC

By

May 11, 2017

Poor mattresses and HVAC for the room. Bathroom ventialtion was poor

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Great

By

May 08, 2017

club

Had a great time at this point of my stay. Loved it thanks. The breakfast was wonderful

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Tasty breakfast. Small room/bath.

By

May 06, 2017

club

Very comfortable bed. The room is quite small as well as the bathroom, probably one of the smallest rooms I have ever had in a hotel. Breakfast is excellent, and the desk staff was very friendly and efficient.

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Great Place and Friendly Staff

By

May 06, 2017

club

I highly recommend this place. It is located in a wonderful place and the people who work there are very friendly.

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Great gathering hotel for families.

By

May 03, 2017

club

Good family hotel. Close to fun activities and wonderful breakfast choices.

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Relaxing

By

April 29, 2017

platinumelite

I felt relaxed and safe. Everyone was very nice and the facilities were great.

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Comfortable bed and great service

By

April 24, 2017

club

Great atmosphere and clean facility. Staff was ver polite. Breakfast was well stocked and fresh.

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