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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 528 reviews
91%
Recommend This Property

Ratings Breakdown

528reviews

  • 5 Stars
    352
  • 4 Stars
    115
  • 3 Stars
    27
  • 2 Stars
    17
  • 1 Stars
    17

bb1043

By

March 25, 2017

platinumelite

Great place, friendly staff, clean, comfortable. Maybe a little noisy just because of location but no real problem. Convenient to most everything you need. Only problem was a mechanical issue with a door which I"ll bet is fixed by now. Great place, good folks!

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Comfortable bed and great service

By

March 23, 2017

club

We enjoyed our stay at this hotel once we found a room to fit my special needs due to having severe asthma and environmental allergies. I would suggest someone keep a closer eye on how rooms are cleaned. They should be kept free of any mold, a nontoxic and non scented cleaner used for a healthier stay. Fans in bathrooms might help with the mold issue. Housekeeping should report mold asap so it can be taken care of before it becomes a health issue. A majority of people wouldn't have any problems at this hotel. Thanks again for your great customer service.

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Changed rooms twice.

By

March 21, 2017

I stayed in 2 rooms and each of the rooms had a variety of issues that led us to moving into 2 other rooms. The new rooms were up to the standards expected and the staff were very accommodating.

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Nice clean place

By

March 21, 2017

Very clean and comfortable hotel. Breakfast was really good and fresh. Many options to pick from. Bathroom was spacious and water was hot. Great place.

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Needs tlc

By

March 19, 2017

Great location, a lot of issues with last 2 stays. Bed is comfortable, a/c wall units old, staff tryst to help just needs a lot of TLCIN the rooms, don't want to bash the place, I keep staying even with all the issues. Last 2 Stayton, no wake up call twice, heater inoperable, smoke alarm needs batteries, need some help. Like the staff they sure try

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Great!!

By

March 16, 2017

club

We would definitely stay here again. The staff is friendly and knowledgeable. The rooms are clean and for the most part quiet. We certainly felt comfortable.

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Wonderful stay

By

March 16, 2017

club

Met ou expectations for the length of time we stayed

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Nice hotel 1234

By

March 14, 2017

club

Nice hotel. They want me to enter more text, so I'm typing extra stuff.

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Great staff.

By

March 13, 2017

platinumelite

The staff was extremely friendly and accommodating.

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Comfortable bed. Friendly staff.

By

March 11, 2017

We enjoyed a comfortable stay. Everything was pretty much what we've come to expect from HI Express.
We did think the bathroom could have been a bit roomier. There was a weird creaking in the floor of the main walkway in room 305.
We must have been too late for breakfast the 1st morning, because we were looking forward to the hot cinnamon rolls, but there were none. However the 2nd

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Location

By

March 10, 2017

platinumelite

This property was difficult to find without GPS. Found it behind a shopping center with no direction signs,

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Good service, but hotel property is neglected

By

March 08, 2017

I found the front desk staff to be very friendly and helpful. However, the hotel property is neglected and lacks maintenance.

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