Rated 4.1 out of 5 by 34
Rated 3.0 out of 5.0 by TXBOY Comfortable bed and friendly staff service
We stayed one week at the HIE-Brentwood & found it an average overall experience. My wife & I shared the room which was narrow--sometimes making it hard to pass from the front of the room to the back of the room around the end of the bed with two of us trying to get dressed, etc.. Vanity area/bathroom were clean but without any kind of towel bars & few hooks for hanging anything. We appreciated the complimentary bottled water in our room daily. The carpet inside the room & the interior hallways could have used a more thorough vacuuming & shampooing for stains & the elevator interior needed a thorough cleaning. The breakfast options were standard, but the dining area was kept clean & well-stocked. Check-in and check-out were efficiently and quickly handled & all the service staff were friendly & helpful.
June 28, 2014
Rated 5.0 out of 5.0 by Momo5 Updated, clean and what you would expect for this price point
Everything at this hotel appeared to be recently updated and my room was very clean and well appointed. I was forewarned by another reviewer that the walls in this hotel are paper thin and upon my arrival I realized this was no exaggeration. However if you specifically request a quiet room on the 2nd floor at checkin, you'll probably be okay. I booked my room on the second floor mid-week and it was quiet at the times that I needed to sleep. Breakfast is included in the price and it was decent and exactly what you'd expect at this price point.
June 16, 2014
Rated 5.0 out of 5.0 by K and J Friendly and comfortable
Staff was so nice here - helped us with a lot of things. Breakfast was really delicious, fresh and hot.
June 12, 2014