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Rated 4.3 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Comfortable, clean, non-smoking hotel Everything was in good shape and clean. Staff was very attentive. Enjoyed our stay. July 22, 2015
Rated 4.0 out of 5.0 by Under New Management? The change in the hotel has been drastic over the past year. When I first stayed it was deserving of the 9* Rating on the review sites. The only thing I can guess is there must be new management. The free breakfast was poor, everything was out, even the juices and coffee were watered down. The tables were left dirty and it was easier to walk to the Waffle House and just pay. The staff was not as friendly and the place has fallen down to just an average hotel. The hotel was not cleaned as well as the past. The rooms were noisy , people had left barking dogs in their room alone. July 21, 2015
Rated 5.0 out of 5.0 by manager steps in to help must have been a new employee greet us upon arrival. He must have been unsure of the rooms or accommoditions and was unsure how to handle situation. The manager then stepped in to quickly and completely handle our upgrade and room change in a very satisfactory manner .Wish to thank him for his help! July 21, 2015
Rated 1.0 out of 5.0 by over charge I payed cash for my room and they also took out of my bank account I;m working to get my refund back July 20, 2015
Rated 4.0 out of 5.0 by It's worth stopping I came to Brevard so that my grandson could visit his great-granny. I took the time to rest and do laundry while I was there. The laundry facilities were the best of any of the hotels I had stayed in during the past month. The one night I could catch up on my sleep, though, was disturbed by the toddler on the floor above me. The sound proofing of the rooms is lacking. The beds were very comfortable. Housekeeping didn't come to freshen the room until VERY late in the day, so I just told her not to bother. The internet was very slow or lacking altogether, but it is a mountain region, so that is possibly why. I would stay again, as there were more pros than cons. July 17, 2015
Rated 5.0 out of 5.0 by Great Hotel with a great staff. Great hotel and will sure be back to enjoy again. Also, the staff was very helpful and always a smile on their faces... Thank You! July 15, 2015
Rated 3.0 out of 5.0 by If you like pet friendly, this is your PLACE!!! I had a dog bark at me viciously in the hallway!!! July 13, 2015
Rated 4.0 out of 5.0 by nice rooms generally a nice hotel. We visit the area every year to visit family and always stay here Kids love the breakfast.. There is a continuing problem with not getting rooms made up if you don't leave your room early, and the internet is very slow. It can be noisy, there are hardware/lumber stores next door, and the trucks are out early. July 11, 2015
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